Críticas TripAdvisor - Feed Crowne Plaza Hotel Richmond West

Poorly kept, cold food

xrayman49, Richmond, Va — Thu, 18 Feb 2010 19:48:49 GMT

Puntuación de viajeros: 2 de 5 estrellas

We attended a mystery play at the Crown Plaza and had reservation to spend the night in the hotel 2/13/2010. Play was good. First issue: Bar was horrible. They were rude, slow, and took people...

Excellent Choice for a Christmas Stay

TaosPoet, Taos, NM — Sun, 27 Dec 2009 20:03:58 GMT

Puntuación de viajeros: 5 de 5 estrellas

We have stayed in several hotels in Richmond during Christmas: Crowne Plaza Richmond West is our #1 Choice. The staff, from front desk to room staff, are welcoming and address even minor problems...

Owner response

Un miembro de TripAdvisor — Tue, 29 Dec 2009 15:04:33 GMT

Puntuación de viajeros: 0 de 5 estrellas

Thank you for the great review. We are so pleased that you were able to enjoy your holiday stay with us! Your input about our restaurant pricing is of importance, we will soon look into offering a...

The members were very please wih the hotel.

frogKeswick, Keswick,Virgina — Fri, 20 Nov 2009 03:41:44 GMT

Puntuación de viajeros: 4 de 5 estrellas

I was pleased with the services,room,and my stay. The food was good.. There was a problem with getting the food to the table. the pancakes were not brown they were white. We are use to our chicken...

Owner response

Un miembro de TripAdvisor — Mon, 23 Nov 2009 15:21:29 GMT

Puntuación de viajeros: 0 de 5 estrellas

Thank you so much for your feedback. As I understand, your group will return in the future and I am sure that our staff will correct any of the concerns you had with the meal in your banquet...

Very Nice Hotel

countryd00d, Virginia Beach — Sat, 03 Oct 2009 00:31:11 GMT

Puntuación de viajeros: 5 de 5 estrellas

I stayed at the Crowne Plaza in April while attending a science fiction convention. This is a very nice hotel, the staff was very responsive to my request for a room on a quiet floor. The room was...

Owner response

Un miembro de TripAdvisor — Mon, 05 Oct 2009 13:41:38 GMT

Puntuación de viajeros: 0 de 5 estrellas

Dear Valued Guest, Thank you for your great review. We too are sad that your convention has outgrown our hotel. It is always appreciated when someone takes the time to write a good review...

Extremely Limited Platinum Perks.

waterscientist, Johnstown, Pa — Fri, 25 Sep 2009 03:35:19 GMT

Puntuación de viajeros: 3 de 5 estrellas

I stayed at this hotel for about 2 months. I would have gone elsewhere after the first week if it had not been for the excellent discount, which was arranged through my company. The hotel common...

Owner response

Un miembro de TripAdvisor — Sat, 26 Sep 2009 16:14:28 GMT

Puntuación de viajeros: 0 de 5 estrellas

Dear Valued Platinum Member, I want to thank you for your feedback regarding your lengthy stay with our property. As you stated, due to your companies continued support of our hotel hosting their...

Not worth it....

MSJet_Setter1, U.S.A — Sun, 13 Sep 2009 20:56:42 GMT

Puntuación de viajeros: 2 de 5 estrellas

My husband and I attended a wedding in town and booked a room here as the wedding party was staying in the hotel and the reception was there. When we got to the room, it was horrible. The ceiling of...

Owner response

Un miembro de TripAdvisor — Sat, 26 Sep 2009 15:59:55 GMT

Puntuación de viajeros: 0 de 5 estrellas

Dear Valued Guest, I apologize for any inconvenience you may have experienced. We do depend on our guests to offer us valued comments and suggestions so that we can continue to provide the service...

So-so

Daylove, Las Vegas — Wed, 29 Jul 2009 21:40:18 GMT

Puntuación de viajeros: 3 de 5 estrellas

It's a good value for the price paid but the rooms carpet was wet and I could not get the room changed because they were booked. Small business center with old computers.

Need more polite front desk... (disappointed)

traveler1234Michigan, michigan — Sun, 26 Jul 2009 04:11:24 GMT

Puntuación de viajeros: 2 de 5 estrellas

i have stayed in this hotel a few weeks ago for a weekend, my trip was ok at begining but second day i had noise problem in my room at third floor, when i went and ask to front desk about room...

Pleasant stay

mystryshopper, Charlotte, NC — Sat, 04 Jul 2009 09:16:01 GMT

Puntuación de viajeros: 5 de 5 estrellas

This hotel is a little old to look at but honestly its quality of services far exceed the reviews that I read before I decided to stay at this hotel. The staff is excellent and I was made to feel...

Nice visit

teachu2, virginia — Sun, 15 Mar 2009 18:15:30 GMT

Puntuación de viajeros: 4 de 5 estrellas

Four day stay for business and was very pleased. My room was very clean and comfortable~ especially the bed. Bathrooms were clean and well stocked with lots of towels. Very happy with all the...