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Room ratings: Online Sties Praise, Punish
South Florida Sun-Sentinel - February 8, 2004

 

ABSTRACT
 

"Four years later, Needham, Mass.-based TripAdvisor has 90,000 reviews, draws 4.7 million unique visits a month, and takes in $20 million a year in fees from hotels and travel Web sites for bookings that originate on TripAdvisor."