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Bedbug threat irks hotels, spooks guests
CNN Travel
September 16, 2010

 

Traveler posts referencing bedbugs on the website are up 11 percent over last year, said TripAdvisor spokesman Brooke Ferencsik...

"It's a piece of news that can take on a life of its own. Something about the topic of bedbugs really captures the imagination," Ferencsik said.

"What travelers want to hear is that hoteliers take it seriously and that they act if there might be a potential problem."

Ferencsik encouraged travelers to apply "an Olympic judging scale" to online hotel reviews, ignoring the most glowing and the most negative posts and taking what's left in the middle to get a good idea of whether a property is in line with their travel needs.