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Referencias de luxo resort y paquete 3 por 1 en miami orland

Monteria, Colombia
mensajes: 2
opiniones: 2
Referencias de luxo resort y paquete 3 por 1 en miami orland

saludos , quisiera alguien darme referencias de este paquete de tres destinos por precio de uno lo vende luxo resorts por internet y consta de unos dias en orlando otros en miami y tres dias de crusero a nassu

nos gustaria tomarlo pero no a ciegas somos una familia de 4

157 respuestas a este tema
Bogotá, Colombia
mensajes: 1
151. Re: Referencias de luxo resort y paquete 3 por 1 en miami orland

Con este comunicado enviado a Luxoresorts , pueden hacerse a una idea de lo que opino de esa empresa:

Señores LUXORESORTS

Quiero manifestarles la mala experiencia que tuvimos en nuestro viaje con un paquete tomado con ustedes.

Ofrecieron un paquete Paquete 3 x 1 :

Orlando, Miami y Crucero por un valor promocional: US $299 (Por Persona)

 

Después de haber hecho el pago, nos informan que tenemos que pagar 520 dólares por persona por impuestos hoteleros , casi el doble de lo que ya habíamos cancelado.

Ustedes ofrecieron un viaje a Orlando con 6 días de hospedaje con desayuno continental tipo buffette, lo cual no se cumplió porque donde estábamos hospedadas no tenían servicio de restaurante.

Ofrecieron que al confirmar el paquete recibiríamos 2 boletas para el parque UNIVERSAL STUDIO, lo cual tampoco se cumplió porque cuando llegamos al hotel VACATION VILLAGE nos dijeron que teníamos que ir al Hotel Ramada por los bouchers y por las boletas. Ese hotel quedaba a una distancia en la que era necesario ir en carro. El hotel no tenía ese servicio por lo que nos tocó pagar por el transporte 40 dólares. Al llegar al hotel Ramada nos dieron solo un Boucher para la primera noche y dejar 40 dólares de depósito; los otros bouchers y las boletas prometidas nos las darían después de asistir a una charla de la cual no nos informaron cuando enviaron la información del paquete.

Al siguiente día tuvimos que asistir a una charla de venta de tiempo compartido, en contra de nuestra voluntad porque de lo contrario nos cobrarían el hospedaje en el hotel , el cual ya habíamos cancelado con anticipación. Además que estábamos perdiendo un tiempo que teníamos destinado para conocer y descansar.

Después de asistir a la conferencia, no nos entregaron los bouchers y las boletas. Tuvimos que pagar nuevamente transporte al hotel Ramada para recoger los bouchers, las boletas y reclamar los 40 dólares.

El segundo destino era el crucero a las Bahamas en el que ofrecieron un camarote con todas las comodidades. La cabina que nos ofrecieron era como para una persona sin ninguna comodidad, asi que era físicamente imposible que nos acomodaramos 3 personas allí. Por lo que no tocó pagar 100 dólares por una cabina decente.

El tercer destino ofrecido era la ciudad de Miami para disfrutar de las playas y centros comerciales. Esto tampoco se cumplió. El destino fue Weston donde estábamos alejadas de playas y centros comerciales y en donde tuvimos que padecer de la misma manipulación que en Orlando e incurrir igualmente en gastos de transporte de un hotel al otro para recibir los bouchers y con la misma amenaza de tener que pagar el hospedaje nuevamente si no asistíamos a la charla de ventas de tiempo compartido en el cual perdimos una mañana del día que íbamos a permanecer en Miami, por lo que realmente no pudimos aprovechar el día para conocer , lo cual era nuestra intención al viajar.

Realmente pienso que esos paquetes que ustedes ofrecen son una estafa y una manipulación de las personas.

Guayaquil, Ecuador
mensajes: 2
152. Re: Referencias de luxo resort y paquete 3 por 1 en miami orland

les paso el link para que se den cuenta que muchas personas fueron estafadas en venezuela por esta empresa.. a una prima le llego el mail y lo investigamos

…informe25.com/2012/12/luxo-resorts-promotor…

TENGAN CUIDADO!!

Aliso Viejo...
mensajes: 6
153. Re: Referencias de luxo resort y paquete 3 por 1 en miami orland

Hola! la verdad es que yo siempre desconfío mucho de ese tipo de paquetes vacacionales: (cancelartiemposcompartidos.com/blog/…), el año pasado estafaron a mi mamá con un viaje a orlando, y fue por uno llamado Orlando aventura. La verdad es que yo no gastaría ni un centavo en esos estafadores

Lima, Perú
mensajes: 1
154. Re: Referencias de luxo resort y paquete 3 por 1 en miami orland

Es completamente cierto a mi madre la acaban de estafar compro el paquete desde Perú a $200 por persona y cuando a querido reservar le han dicho que los impuestos totales suman $2300.

Caracas, Venezuela
mensajes: 1
opiniones: 1
155. Re: Referencias de luxo resort y paquete 3 por 1 en miami orland

Yo caí en la trampa, no me di cuenta y aunque no he viajado con ellos todavía, hoy cuando quise pagar la diferencia que estaba pendiente no me encontraban en el sistema con mi número de registro (Nro de Booking), y cuando ya iba a pagar me retracte debido a a empece a leer sus opiniones y dije prefiero perder lo que pague que perder mas dinero. pague 390$ y les debo según el paquete 109. Ahora no se que hacer, la compañía que me envio la promoción se llama , ES MAINGATE RESORT. AYUDENME POR FAVOR. SOY DE VENEZUELA. Ellos me habian enviado una correspondencia con el nombre de THE BEST RESORT, pero ahora cambiaron y se hacen llamar como lo describi anteriormente. y la persona que atiende se hace llamar Diana Melissa. Maingate Resorts

2930 biscayne Blvd

Miami Florida 33137

United States

Willemstad, Curazao
mensajes: 1
opiniones: 1
156. Re: Referencias de luxo resort y paquete 3 por 1 en miami orland

Willemstad-Curaçao November 14, 2013

Reservation # 3614603

Topic:

My worse $ 299 nightmare vacation in de US with Luxo Resorts.

First of all I would like to thank God that we were blessed with the trip and we thank all the persons who try to help us and make us feel better.

 

Searching for trip:

Sins last year our family planning a vacation trip to the USA – Orlando - Miami

My wife was searching on the internet what was the best for the trip.

She found Luxo resort Package at $ 299 per person including 5 nights stay in Orlando + 2 night stay on a cruise ship to Bahamas + 2 night stay in Miami..

So that was perfect match with our budget and we make contact with Luxo Resort and they were nice to explain what they want to inform about the package.

Meet Luxo Resort:

In June 2013 we call Luxo resort for making the payment as we according.

After we make the payment the lady told us that we still own $ 399 per person, that’s including the taxes and some fees.

Immediately we refuse and ask them to refund the payment of $ 897 that we paid already. Because we don’t want any more too use the package.

With a furious voice Mrs. Silvana Rodriquez Answer us that it is impossible to refund, because ones the payment made we can’t refund, but we can use the package in one year if we wish, when we collect the other payment of $ 399 p.p.

We were so unsatisfied and unhappy, but with mix feeling that we would like to have our vacation.

So we decide to call Luxo resort and ask them what is including the package for the $399 per person. Pls. tell us the truth and tell us everything what we need to know about more charges.

Mrs. Silvana explains us again that the amount is the taxes and some fees that we need to paid for the stay in the hotels and the cruise and additional we need to paid taxes at the hotel and the cruise, hereby she specified the charges.

$ 24 p.p at the cruise and $ 12 or $ 15 p.p at the hotels.

Mrs Silvana Rodriquez Refuse to speak at that moment with my wife, because it was my Name on the credit card, so she was unpolished to my wife and she will speak to me and not my wife. But my wife was the one from beginning make the contact, because she is authorized to look forward for a vacation deal.

So, I took the phone and she explains me the same story again.

We agree that we will call her next month when we have the second payment.

By the second payment we call Luxo resort and we make the payment of $ 1197 for the package.

She, Mrs. Silvana Rodriquez promises in a few they will send us the Final itinerary and a contract.

When we saw the itinerary and the contract, we fell off.

They force us for all the days for staying in the hotel with a vacation time sharing information for 60 or 45 minutes and if you don’t show up they will charge you a penalty of $ 350 up to $ 550, also they will not giving you the coupons and the free entrance for the theme parks until you assist the information section.

On top of that, if you refuse to sign the contract they will not send you the receipt where you make your payment.

With a surprise we take notice that we need to paid the taxes at the hotels and the cruise ship.

So where are and for what was the additional $ 1197?

So, it was the second time that we have problem in our family with discussions, because how is that possible that they will decide in our vacation. Days ago we take notice on our bank statement from our credit card appear different names for charging the package.

 Cancun GT BENITO JUAREZ MEXICO $ 897

 Telecobro NET LOS MOCHIS SI MX $ 1155

 CANCUN GT BENITO JUAREZ MX $ 101.85

 itinerary – Orlando Vacation

For us the names are strange, we call Luxo again and they explain us that these names are from the travel agents!

Now they have our full payment and we are bounded with them for 10 days with a penalty contract and without possibilities to refuse or refund.

We as family feel like rip off and unpowered to do nothing against them from international distance.

When we arrived in Orlando

We arrived in Orlando on the 28 of October 2013.

After make some turn around with the GPS we finally find the hotel.

A nice hotel West Gate Orlando vacation Vila’s.

They treat us nice.

The room was big with a king size bed.

Thank God the room was big, because we reserve for a 3 person stay and they give us for 2 people stay room hotel!

We ask by the information desk for changing the room and they told us if we wish to change, there are extra charges per night for a room for 3 persons.

So, we keep the room, we slap together as family.

Later on the front desk lady kindly reminds us about the appointment for the time share information on the 1st of November 2013.

On the evening of October 30th we find under our door the remind letter for 31st of October to assist the appointment information about the time sharing.

So, our trip to Sea world was rescheduled for the 1st of November 2013.

The 1st appointment:

We arrived at the lobby as they send us 10:30 in the morning on the 31st

After waiting for a while I just walk to the reservation center and ask the lady in charge what is the plan, because we don’t have intention to stay long and we are hungry, because they promise us Breakfast and it was past 11:30 already.

The lady guide us very great to the room upstairs and there we took the breakfast and waiting for the person who need to come and give the information.

First thing when Mrs. Elisabeth arrived on our table, we talk with her about the way that Luxo resort is treating us and how we are feeling like rip off and as tourist we don’t like to come anymore to Orlando and that we will tell everybody how bad is the service from Luxo Resort.

She answers us, that as West gate they don’t have connection what is happened, because we need to claim by the Luxo resort and not by them.

She at that moment put us with the customer service and we fill in and complain form and they promise us to find out what is going on.

With west gate we have a nice stay and they treat us great also Mrs. Elizabeth and Mrs. Rose and Mrs. Patricia. All of them were wonderful.

When we arrived at the West PALM BEACH PORT- Bahamas Celebration.

After ridding 3.5 hours from Orlando to West Palm Beach, we finally arrived at the port of West Palm Beach. We was tired but exited for the cruise.

By the counter of checking in they surprised us with $ 18 more per person behind the $ 48 per person for the service charge. So they charge us again unexpected amount from our vacation. This information was not given in any document or contract.

When we finally pas the checking point we board the ship.

On board they receive us with a room for one or two person; we even could put our luggage because there was no more space.

My daughter was so disappointed that she refuse to go with the ship and we ask the information for the manager with the question if we like to step out of the ship and what will be the charges in case off and maybe they will give us a voucher for collecting the money back, because we didn’t use the cruise.

We got a No as answer, so we need to stay. Bahamas celebration didn’t offer us a free upgrade for the bad service. As usually the answer was that we need to double check with the reservation agent, because they made the reservation. Hereby we must paid $ 149 extra for a bigger room on deck 7.

 

When we arrived at Miami-Fort Laudedale;

As the itinerary we need to go first to an address “Welcome center 5100 North State Rd 7, Fort Lauderdale” and then we need to go to the hotel.

At the address they inform us to go first to another address and then we can go to the hotel.

After ridding about 30 minutes we arrived to another direction, at that moment they send us a few blocks further for the registration by the front desk.

On the place we wait a couple of hours because, they didn’t have our reservation. Marco walk up and down with some phone calls and finally they arrange the reservation at the last minute.

At the front desk of the hotel we were surprised again with other extra charges for the taxes fee for $ 12 per night. ($ 24 for the 2 nights)

After that they send us two 3 blocks further for the room and there they give us a small one bedroom and a sofa bed for my daughter.

Hereby we couldn’t do anything because that’s the reservation.

Another amazing thing was, that they didn’t give us the two nights stay, because we need to assist the time share information, it’s mandatory to go the next morning, after that they will give us the voucher for the second night.!!!!!

So wants again we feel us like rippppy off in the US

2nd Appointment:

As usually they force us to be at the appointment at 08:30 in the morning, OTHERWISE we don’t receive our pre-paid voucher for the second night.

There Mrs. Raquel treats us very well and she did her job very good.

After the breakfast we explain her that we are not interested to buy any time share, because we buy one already so, give us our voucher so we can have our time that we can spend.

She brought us to her manager and there we were to wait 3 hours before they attend us.

Finally after four hours they give us our voucher for staying one night more.

So the whole morning day was dedicated to sit and listened things that we don’t want to hear. We lost ½ day.

Our unexpected charges that we like to have immediately refund:

$ 149 Upgrade for the cruise room

$ 54 Fuel charges for the cruise

$ 418.80 loosing day time for listening Timeshare twice

$ 1197 Extra payment for Package @ $ 399 pp.

____________________+

$ 1818.80 Total refund

Final Resume:

We are finally convinced that we never anymore will pick up any package from the internet and of course not from Luxo Resort or any names that they use.

Why;

1. because they can’t treat you as a customer-Tourist;

2. They are untrusted; they don’t come with the facts, they don’t tell you the truth;

3. they lie to you;

4. they height information, they don’t give you the proper information;

5. After that they have you money they even treat you like a tourist;

6. They threaten/ force you if you don’t go to the time share information.

So we kindly request an immediately refund on my credit card for the above amount.

Jemeno

Quito, Ecuador
mensajes: 1
157. Re: Referencias de luxo resort y paquete 3 por 1 en miami orland

Me vendieron un paquete 3x1 y ya regrese de viaje, mis hijos felices y yo tambien, me gusto los hoteles y el buen trato. lo recomiendo,. me lo vendio la sra Rivera llamenla yo le marque asi 001-305-722-0767 y creo que su extewnsion es 4065

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