Dear Friends, thanks for lovely words! We have really appreciated them. Comments like yours gives us power to improve and do always better. I hope to see you again in future!
Thank you again for everything and apologize for my english :(

Dear Friend,
We are glad that you liked the room, the cleaning and the politeness of the staff but it’s clear that you had a disappointing stay. Our customers are our priority so let us explain our point of view.
About the AIR CONDITIONING system, it was working but remember you stayed in hotel late September / early October. During the night outside temperature was around 17C°. Many guests found the rooms too cold so we set the general thermostat at medium. Requests were very mixed so we did the best we could.
Regarding the NOISE we remind that all rooms are at the back of the hotel so there is no noise from the main road. Concerning the renovation we always ask the bricklayers to begin no before 8.30 am.
Regarding THE SERVICE we would like to point out the following explanation: we always grant to everybody standard services for a 3 star hotel. But our hotel offers adding services like full toilette necessities, kettle, bicycles, Wi-Fi, welcome drink, pillow card and so on. These services are more that requested for our category!
Some web sites declares what is included in the price and others do not specify it! Low cost channels grant standard services and no adding ones!!!!
WE THINK IT IS FAIR BECAUSE IN INTERNET YOU FIND DIFFERENT PRICES AND SO DIFFERENT SERVICES.
Thanks for giving us the opportunity to clear your misunderstanding.
Hotel Bareta - Andrea

Thank you!!!! We always try to do our best and I am happy that you appreciated our daily efforts. Thanks also for the comments on the buffet breakfast ..... Amabile (mum) will be happy about it!!! :)
See you again!!!