Dear Mr. Travelland1781, On behalf of Valamar Hotels and Resorts, and me personally, I would like to thank you very much for staying in our hotel. We are grateful that you have shared with us impressions from that period. Your comments are of tremendous importance to us, because in this way we acquire complete picture of the quality level of our services. We took Your comments seriously , because in this way we acquire complete picture of the quality level of our services, and they provide us with objectives and directions towards continual improvements. This was really a nice letter; very motivating to our crew. It made us happy and proud to hear that we’ve met your expectations. We were pleased, because we share the happiness of our patrons; and we were proud because your satisfaction with our service is a validation of our mission and goal fulfilment. I can assure you that quality and courteous service is our ongoing task and that we will continue to make your stay in our premises special. Sincerely your, Mile Pavlica Hotel Manager

Dear Mr.Hightower875, On behalf of Valamar Hotels and Resorts, and me personally, I thank you very much for staying in our hotel.Your comments are of tremendous importance to us, because in this way we acquire complete picture of the quality level of our services, and they provide us with objectives and directions towards continual improvements. Looking forward to meet you again. Sincerely yours, Mile Pavlica Hotel Manager

Dear Mrs.JellyJ, Let us thank you for choosing our hotel for your holidays. It makes us really proud and happy hearing that you were satisfied. We appreciate a lot that your shared your impresions during your stay in our hotel. We hope you will visit us again. Best regards Mile Pavlica