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Opiniones: Mercure Maidstone Hotel
Hollingbourne ME17 1RE, Inglaterra
Servicios del hotel
Fotos profesionales
13 fotos de los viajeros
Wales
Crítico Sénior
“Enjoyable stay at a nice hotel”
1
persona encontraron esta opinión útil.
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Se alojó el Diciembre de 2011, viajó en pareja
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Dominic Di Cara, General Manager en Mercure Maidstone Hotel, respondió a esta opinión
30 marzo 2012
Dear Steve Llanelli
Thank you for your review, I am sorry I was not able to respond to you sooner.
Your comments were of great interest and I am pleased you enjoyed dinner and breakfast. I appreciate your comments about the team. We have settled down since the brand change and replacement of the permanent signage is underway. We are better trained and more familiar with the A/Club system now and hope to welcome you back if you are ever travelling across to Europe again.
Thank you for your review, I am sorry I was not able to respond to you sooner.
Your comments were of great interest and I am pleased you enjoyed dinner and breakfast. I appreciate your comments about the team. We have settled down since the brand change and replacement of the permanent signage is underway. We are better trained and more familiar with the A/Club system now and hope to welcome you back if you are ever travelling across to Europe again.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Tonbridge, Reino Unido
Crítico
“Good business venue”
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Se alojó el Diciembre de 2010, viajó de negocios
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Dominic Di Cara, General Manager en Mercure Maidstone Hotel, respondió a esta opinión
2 abril 2012
Dear KentPaul
Thank you for your review. I am pleased you found the facilities were good and the hotel clean and comfortable. We have a good choice of 14 meeting rooms holding from just 4 delegates up to as many as 600 in the Heart of Kent suite. There have been a number of improvements at Mercure Maidstone and we look forward to the opportunity of showing you around again in the near future.
Thank you for your review. I am pleased you found the facilities were good and the hotel clean and comfortable. We have a good choice of 14 meeting rooms holding from just 4 delegates up to as many as 600 in the Heart of Kent suite. There have been a number of improvements at Mercure Maidstone and we look forward to the opportunity of showing you around again in the near future.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Londres, Reino Unido
Colaborador
“Anniversary weekend”
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Se alojó el Octubre de 2011, viajó en pareja
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¿Ha sido útil esta opinión?
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Dominic Di Cara, General Manager en Mercure Maidstone Hotel, respondió a esta opinión
2 abril 2012
Dear Richard w
Thank you for your review. I am pleased you enjoyed the entertainment in the Brasserie, which we have on most weekends throughout the summer. We regularly review prices to ensure we deliver good value for money and we have a new menu due out in May. I am pleased you enjoyed your anniversary weekend. Your comments are important to us and I am sorry I was unable to respond to you sooner.
Thank you for your review. I am pleased you enjoyed the entertainment in the Brasserie, which we have on most weekends throughout the summer. We regularly review prices to ensure we deliver good value for money and we have a new menu due out in May. I am pleased you enjoyed your anniversary weekend. Your comments are important to us and I am sorry I was unable to respond to you sooner.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Tiptree, United Kingdom
Crítico Sénior
“Very reasonable for the price”
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Se alojó el Noviembre de 2011, viajó en pareja
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Dominic Di Cara, General Manager en Mercure Maidstone Hotel, respondió a esta opinión
2 abril 2012
Dear Elmrosie
Thank you for your review. I am pleased you found the hotel clean and spacious, with a comfortable bed. Congratulations on your half marathon and I am pleased the team extended your check-out time. The peahen now has a little family of five and has made the 26 acres their home. We look forward to welcoming you back. We appreciate your comments and apologise for not being able to respond to you sooner.
Thank you for your review. I am pleased you found the hotel clean and spacious, with a comfortable bed. Congratulations on your half marathon and I am pleased the team extended your check-out time. The peahen now has a little family of five and has made the 26 acres their home. We look forward to welcoming you back. We appreciate your comments and apologise for not being able to respond to you sooner.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
1 opinión
“Appalling!”
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Se alojó el Noviembre de 2011
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Relación calidad-precio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Dominic Di Cara, General Manager en Mercure Maidstone Hotel, respondió a esta opinión
11 abril 2012
Dear Guest
Thank you for your comments; I am very sorry we failed to meet your expectations during the brand transition from Ramada to Mercure. Your arrival experience was not helped by the temporary signage at the entrance which I am pleased to say has since been replaced. We continually invest in the property and there have been many improvements since the rebranding to Mercure. The hotel is set within 26 acres and presents differently from every direction. All prices are regularly reviewed to ensure we offer good value for money. The breakfast offering includes juices, pastries, probiotic drinks, cereals, a yoghurt selection, fresh fruit and in addition to regular cooked options, also includes freshly prepared items such as Eggs Benedict; Smoked Haddock topped with poached egg or grilled Kipper. Once again, I am sorry we let you down on this occasion and apologise for not being able to respond to you sooner.
Thank you for your comments; I am very sorry we failed to meet your expectations during the brand transition from Ramada to Mercure. Your arrival experience was not helped by the temporary signage at the entrance which I am pleased to say has since been replaced. We continually invest in the property and there have been many improvements since the rebranding to Mercure. The hotel is set within 26 acres and presents differently from every direction. All prices are regularly reviewed to ensure we offer good value for money. The breakfast offering includes juices, pastries, probiotic drinks, cereals, a yoghurt selection, fresh fruit and in addition to regular cooked options, also includes freshly prepared items such as Eggs Benedict; Smoked Haddock topped with poached egg or grilled Kipper. Once again, I am sorry we let you down on this occasion and apologise for not being able to respond to you sooner.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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4.5 de 5, 1.519 opinionesÚltima opinión 1 jun 2012
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