I am very sorry that you didn't enjoy your stay. We do try our best to make our guests happy and this review is in no way representative of our standards and services. Most of our guests are very pleased with the service which we offer and our staff always strive to be helpful. We place great importance on the cleanliness of the hotel and have not received any complaints about this. We did have a temporary problem with the heating in our indoor pool over a few days but we fixed this issue very quickly and offered our guests free use of the Turkish Bath in the meantime. We try our best to make sure everyone has a great holiday and I really hope that other guests will not be put off by this review.

Thanks for taking the time to write such a positive review. We always try our best and reviews like this definitely make our hard work worthwhile. Hope to see you again soon!