After just an hour of his arrival we felt it better for all parties to ask Jamaicasteve to leave once it was clear that he was very unhappy with our resort.

After all, some staff had advised management that a gentleman was clearly taking pictures of staff areas which they found odd. (The picture titled "entrance to the Gourmet restaurant" is not the entrance it is where the staff enter the restaurant. also, there is a picture titled "along the path" which is back of house staff area. Clearly he has opened the two steel doors and claims it is a guest pathway - which it is not).

This guest was definitely not left stranded as he claims. Once he was refunded his unused night he returned to a resort he is very familiar with, which is located quite close to Ocho Rios.

I would always advise travelers to seek out the General manager of a resort or hotel if their expectations are not met.

Our hard working staff were very disappointed that his public outbursts, while here. were made in an attempt to have other guests leave and also stop future guests from visiting us.

Jamaicasteve, has never previously stayed at a COUPLES Resort even though he has often claimed he has.