We would like to reply to this guest comments regarding their stay at our facility. We are sorry that this guest did not enjoy their stay with us. We take great pride in all our properties we service and would like to address issues raised. Dundee Bay Villas is located between 2 hotels, Xanadu and St. Tropez in the upscale community of Bahamia/Princess Isle and less than 20 minutes from the international airport.. This community known as Millionaire's Row is surrounded by homes where price ranges from 3Million to 12Million US Dollars. It is a private and gated community with guards on duty 24 hours a day to ensure it stays private. As the writer stated "next to a very secure community" We totally disagree with the writer's comment that we are located in a remote area, far from anything resembling civilization. The guest did state the back sliding door lock was not working properly and she had no stick to secure the door. That same day the front desk staff provide a stick to the guest. Prior to this guest arrival, we had 8 single men staying with us, we do not see how you can classify them as "shady area residents" There was no mold growing on the sides of the swimming pool. Concerning the beach, to the right ( beach you can walk on) in the back of the homes in Princess Isles where the residents wish it to remain natural. The beach to the left is maintained by the Xanadu Hotel and the beach in front of us is maintained by the management of Bahamia. We have no control over the maintenance of the beach areas. The guest by stating "horror film" is exaggerating to the fullest. As with any tropical country, ants can sometimes be a nuisance, if this guest had taken the time to advise front desk staff, they would have happily taken care of the ants problem, which is mainly caused by exposed food, again overly exaggerating about ants problem. The door of Unit 15 - 3bed unit is near the door to Unit 12 where some of the men were staying. The was there to pick them up as they were working on the island. What this guest most like heard was the knocking on Unit 12 door, although, it is possible the person made a mistake and knocked on the wrong door. Mistakes do happen. The staff did not tell area residents that they were there alone. If the guests had any concerns we were willing to take care of it had they brought it to our attention. Dundee Bay is not in the center of all the bar and nightlife which we believe these guests were looking for. If you do not rent a car then you will need to take taxis. These guests tried to rent a car but because of their ages was refused and they did not want to pay taxi fares each time to go the bars/nightlife they were looking for so instead they chose to complain in the hopes of getting compensation. Perhaps if they had contacted the resort (we are on the internet) for more information and inquired about nightlife and bars, they may have found that this location was not suitable for them.