We are sorry to hear that you did not seem to have a positive experience on your trip to Acapulco several years ago and that it has taken so long to be getting back to you. At the same time, your comments are nearly a year later than your stated visit, and exactly what we might do to learn from your comments proves very difficult.

We are a guesthouse, also known as a bed and breakfast, and make no pretense to be a hotel or resort. The staff is trained to address the guests personally by name and to be courteous to everyone. We do strictly enforce a "minors not allowed" policy. It has gone a long way to discouraged those interested in underage encounters to even inquire about accommodations at the guesthouse. (a well known fact on the beach and at the various club.... this is a principle that we are proud to enforce.

Otherwise, our guests do come in all shapes and sizes and maturity. Breakfast is included at your convenience, and additional meals may be arranged to be taken in the privacy of your room, at an intimate table in a secluded corner, or at a more popular large family style setting.... I am sorry if this was not pointed out to you. The pool, while small, is open around the clock, and drinks and snacks are available at your convenience 24/7. While the structure dates back to the golden age of Acapulco, there is daily maid service and efforts are made to maintain a clean and comfortable surroundings.... some area is always undergoing a sprucing up or some phase of regeneration!

Acapulco has had more than its share of sensational bad press lately, but it continues to be a wonderful, sun-filled destination for the seasoned traveler. And, at the end of the day, if you haven't sufficiently wound down and disconnected from your regular routine, put yourself in the hands of one of the best massage therapists on the planet. We really make every attempt for you to have had a wonderful time, and hope that some day, you might reconsider Acapulco as a vacation destination.