Thank you for taking the time to review Twin Gables Bed and Breakfast. Oddly enough your review has come on April Fool’s Day, 10 months after your stay.

After 12 years in business and over 800 guests a year at least 300 a year have stayed in the room with the opening skylight. As innkeepers, none of us want guests to have a regrettable experience. We are very disappointed and feel awful that you did not enjoy your room that you choose and we would like to respond to your issues of concern.

1….The room size in question is average to the B&B’s in the industry as I have seen and been in many of them. In this room you are able to walk around the bed, have 2 end tables, writing desk, chairs,(TV cabinet/2drawer dresser),luggage rack,3ft tower fan,& air-conditioner unit for the guests convenience, not sure which I should take away. It might be missed. A private in room bathroom and closet.
2…. In a Classic Canadian Victorian Century Home, rooms in the Gables or attic rooms (the 2nd floor) are known for their quaint and cozy feel. What makes the room extra special is lots of natural light(or pull down the shade) from the 4’x4’ opening skylights installed in the Gables that give you awesome sunrise and sunset views on the downtown and all the fresh air you could want. Skylights installed on a slanted roof in the Gables give you the ability to open by hand and makes a room come alive as if you have a balcony and for that experience you do have to be careful on the edge of one side of the room….but so worth it. I wish you would have tried it as you might have had a different feel for the room.
3….If the room gets to hot I show all guests how to open & close the skylight upon arrival, or open the 3ft side windows, or turn on the remote control fan, or turn on the air - conditioner unit. There is 4 different choices to choose from to keep them comfortable.
4….I’m not sure what gross old towels mean as they get replaced every year as needed with fluffy ones again. I always say to the guests to give me a call if you need anything from the telephone in the room as I always make myself available so that your stay is enjoyable as much as possible even down to the towels.
5… The caption says.. “over rated” but in all fairness I have not rated myself as a 5star B&B. Twin Gables has been inspected by the hotel association which have very strict qualifications for what a B&B must have more so than a hotel room. Many B&B’s in Calgary do not go for this rating as it is too rigid and costly but with my passion for the B&B industry I wanted to provide something extra special for the guests to experience and enjoy.

I express my deepest apologies for not meeting your expectations. You are invited back at any time for a free night’s stay. Sincerely the Brost’s .Thank you for your time.

For any future guests who would like to experience Calgary’s Historic Twin Gables Bed and Breakfast please refer to the excellent reviews over the years on trip adviser from the many satisfied guests. Also take a look at some of the reviews from the many customers that took the time to explain how they felt about the room in the Gables with the skylight listed below.
1…“Great sleep for a strenuous business day” ….24 October 2009 from PMG Toronto
2… “Fascinating House, Superb Location, a Warm Welcome, & Great Service” …5 October 2009 from BernieBristol
3… “Beautiful Historic Bed and Breakfast with Delightful Hosts”…. 29 July 2009
4… “Best of the Best in Calgary” …. 14 July 2009 from Redman709
5… “Wonderful”….11 May 2008