- Hotel Radisson Edmonton South
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Opiniones: Radisson Edmonton South
4440 Gateway Boulevard, Edmonton, Alberta T6H 5C2, Canadá
Servicios del hotel
Fotos profesionales
42 fotos de los viajeros
New Brunswick, Canada
Colaborador Sénior
“Large Rooms, Nice Decor”
1
persona encontraron esta opinión útil.
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Se alojó el Agosto de 2011, viajó solo
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Robin Cumine, General Manager en Radisson Edmonton South, respondió a esta opinión
9 enero 2012
I would like to Thank you for staying at The Radisson Hotel Edmonton and for the wonderful feedback you have given in your review with regard your stay
We appreciate your comments regarding how much you enjoyed cleanliness of your room and the large and modern decor. I do apologize regarding your discomfort with the the sleep number bed; we do have a good number of rooms with conventional mattresses should you chose upon your retuen. It is also particularly pleasing to note your encouraging comments regarding our team’s friendliness, and I will be sure to pass your comments along to the team.
We do attempt to fulfill all early arrival checkins; I am guessing that we were running a full house when you arrived. I trust that we will be able to accomodate your request on your next visit to Edmonton
We truly apprecaite hearing from our wonderful customers, and are committed to providing outstanding customer service and modern comfortable accomodations.
All my thanks
Robin Cumine
Area General Manager
We appreciate your comments regarding how much you enjoyed cleanliness of your room and the large and modern decor. I do apologize regarding your discomfort with the the sleep number bed; we do have a good number of rooms with conventional mattresses should you chose upon your retuen. It is also particularly pleasing to note your encouraging comments regarding our team’s friendliness, and I will be sure to pass your comments along to the team.
We do attempt to fulfill all early arrival checkins; I am guessing that we were running a full house when you arrived. I trust that we will be able to accomodate your request on your next visit to Edmonton
We truly apprecaite hearing from our wonderful customers, and are committed to providing outstanding customer service and modern comfortable accomodations.
All my thanks
Robin Cumine
Area General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Toronto, Canadá
Crítico
“Just okay”
Consejo sobre las habitaciones: Avoid the rooms facing into the atrium.
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Se alojó el Diciembre de 2011, viajó de negocios
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Robin Cumine, General Manager en Radisson Edmonton South, respondió a esta opinión
4 enero 2012
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Radisson Hotel Edmonton we apologize for the concerns you have about your experience at this hotel, specifically regarding the Sleep Number Bed as well as the cleanliness of your guest bathroom. I can assure you that your comments have been thorougly reviewed by the executive housekeeper as well as the front office manager to ensure that we do not repeat the experience of your recent stay with us.
We appreciate your feedback and will use it to fine tune our operations in the hope that we can meet or exceed your expectations in the future
Sincerely,
Robin Cumine
Area General Manager
We appreciate your feedback and will use it to fine tune our operations in the hope that we can meet or exceed your expectations in the future
Sincerely,
Robin Cumine
Area General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Alberta
Colaborador Sénior
“Great Hotel”
Consejo sobre las habitaciones: Ask for a room with the sleep by # beds.
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Se alojó el Diciembre de 2011, viajó con los amigos
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Robin Cumine, General Manager en Radisson Edmonton South, respondió a esta opinión
2 enero 2012
Thank-you for sending us your comments regarding your most recent stay with our hotel
I was very pleased to see that you had such a positive experience while you were staying with us. I was happy to see that you found our sleep number bed to be so comfortable. I am delighted that you mention the friendliness of our staff as we take great pride in providing outstanding customer service . I will personally pass on your positive comments to all the appropriate departments.
Once again, thank-you for your feedback and we hope to see you again on your return to Edmonton
Sincerely
Robin Cumine
Area General Manager
I was very pleased to see that you had such a positive experience while you were staying with us. I was happy to see that you found our sleep number bed to be so comfortable. I am delighted that you mention the friendliness of our staff as we take great pride in providing outstanding customer service . I will personally pass on your positive comments to all the appropriate departments.
Once again, thank-you for your feedback and we hope to see you again on your return to Edmonton
Sincerely
Robin Cumine
Area General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Issaquah
Crítico
“Concrete Block with Very Good Service and Amenities”
Consejo sobre las habitaciones: Room facing North Edmonton....really quiet.
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Se alojó el Octubre de 2011, viajó de negocios
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Robin Cumine, General Manager en Radisson Edmonton South, respondió a esta opinión
2 enero 2012
Thank-you for taking the time to send us your feedback in regards to your most recent stay at the Radisson Hotel Edmonton.
I was very pleased to see that you had a wonderful experience here at the hotel during your stay. Providing exceptional guest services is one of our primary goals and I was delighted to read your comments regarding the Guest Services you received, that help to set us apart. I will be sure to pass on all of your nice comments to our staff.
Once again, thank-you for staying with us and we hope to see you soon.
Robin Cumine
Area General Manager
I was very pleased to see that you had a wonderful experience here at the hotel during your stay. Providing exceptional guest services is one of our primary goals and I was delighted to read your comments regarding the Guest Services you received, that help to set us apart. I will be sure to pass on all of your nice comments to our staff.
Once again, thank-you for staying with us and we hope to see you soon.
Robin Cumine
Area General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Medicine Hat, Alberta, Canada
Crítico Sénior
“Nice hotel, crappy sleep”
Consejo sobre las habitaciones: Ask for an exterior room to begin with so you don't have to face the loud booming music and earl...
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Se alojó el Noviembre de 2011, viajó con los amigos
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Ver 8 opiniones más de HatRez sobre Edmonton
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Robin Cumine, General Manager en Radisson Edmonton South, respondió a esta opinión
2 enero 2012
Thank-you for sending us your comments regarding your last visit at the Radisson Hotel Edmonton.
I was glad to read that for the most part you had a good time while you were at the hotel. I do apologize about the noise; we always try to do all that we can to minimize noise within the hotel. I was dissapointed to hear that your Sleep Number Bed was not working correctly. I do agree with you, it’s important to get a good night sleep and am sorry that we did not meet your expectations. Our Sunday Brunch is regarded as one of the best in Edmonton. I was sorry to hear that our offer was not a good value to you
Again, thank-you for your feedback and we sincerely hope to see you again.
With thanks
Robin Cumine
Area General Manager
I was glad to read that for the most part you had a good time while you were at the hotel. I do apologize about the noise; we always try to do all that we can to minimize noise within the hotel. I was dissapointed to hear that your Sleep Number Bed was not working correctly. I do agree with you, it’s important to get a good night sleep and am sorry that we did not meet your expectations. Our Sunday Brunch is regarded as one of the best in Edmonton. I was sorry to hear that our offer was not a good value to you
Again, thank-you for your feedback and we sincerely hope to see you again.
With thanks
Robin Cumine
Area General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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