Thank you for choosing Delta! We love to win over the hearts of guests, and we're thrilled to hear you had a great stay!

Trust us when we say, we can't wait for WiFi, too. If there is anything else we can do that would make your stay with us more comfortable, enjoyable, and memorable, please don't hesitate to let us know.

Safe Travels,
Delta Winnipeg

Dear Valued Guest,

We've taken notes from your comments and will take action to address the issue with the heat in that particular room. We appreciate hearing feedback such as this as it helps us along our path of continuous improvement in all areas.

We're thrilled to hear you had a fabulous stay otherwise, and are glad you enjoyed your evening at the MTS Centre! Be sure to ask about game specials or MB resident's packages for your next hockey game stay!

Safe Travels,
Delta Winnipeg

Thank you for taking the time to provide us with feedback concerning your recent stay with us.

We are sad to learn that you had a less than satisfied experience, in fact, we're disappointed to learn you were inconvenienced too -- which is not our wish in any way. We do recognize the need for WiFi in guest rooms and be assured we taking the necessary actions to provide a solution in the very near future.

As for your comments regarding in-room dining, we would love to have you expand on your experience that so we can identify issues that may be occurring and correct them so that they do not occur for you or any other guest again in the future. We have sent contact information via private message and look forward to hearing from you.

Thank you again for providing us with feedback as it helps us continually improve. We look forward to the opportunity to have you as our guest again soon, so that we may leave you with a more positive impression of the hotel and earn your loyalty.

Safe Travels ,
Delta Winnipeg

Dear Valued Guest,

Thank you for your comments. We're glad our staff have provided you with memorable experiences in the past, and we as a brand continue to earn your loyalty and business.

While we do have hard wired high-speed Internet access available in the guest rooms, we do understand the shortfall in meeting our guest's need for WiFi. We have addressed this need in the interim by providing complimentary WiFi in our lobby and cafe area, while we work towards implementing a permanent plan for WiFi in the guest rooms. We should have some great news to share in the next while.

As with guest concerns with WiFi, we have also recognized the need to revitalize the health club in terms of updating machines and equipment. We do maintain the equipment diligently and regularly, and all of our equipment is on a replacement schedule according to the manufacturer's standards, and based on general wear and tear. However, as with the WiFi, we do have plans to address these issues in the very near future and revitalize the club. So, please stay tuned for more updates.

Thank you for taking the time to provide us with your comments and allow us to assure you that we recognize your concerns, and are taking active steps to resolve these shortfalls in the very near future. We love having you as our guest, and look forward to having you back again soon.

Safe Travels,
Delta Winnipeg