Thank you for taking the time to share your experience at the Radisson Hotel Downtown Winnipeg, Owned & Operated by Canad Inns.

Our renovations have now been completed and we are very proud of the finished product. The recent enhancements to both, our product and service, has been very well received from our guests.

Our pool area was transformed into a beautiful new Banquet Facility filled with Natural Light and a walk out balcony. We have been diligent in updating our property information ensuring our guests are aware that we no longer have a pool.

Our In-Room dining allows our guests to have the same experience as they would in our formal dining room. Service and Food quality are all key components of this experience and I would like to extend my apologies to you for our failure to meet this goal. I have addressed your concerns with our Food & Beverage Team to ensure our service standards are consistently delivered to meet our guest's needs and expectations.

Our Guests Safety and Security is our #1 priority. We have taken many pro-active approaches to ensure when our guests choose the Radisson Hotel Downtown Winnipeg, it is a home away from home feeling so they can feel relaxed and enjoy everything we have to offer.

If I may be of any assistance, please do not hesitate to contact me directly at rburton@canadinns.com.

We look forward to welcoming you back in the near future.

Continued Success,

Richard Burton