- Hacienda Uayamon
- Hotel Hacienda Uayamon, a Luxury Collection Campeche
- Hotel Hacienda Uayamon, a Luxury Collection
- Hacienda Uayamon Campeche
- Hacienda Uayamon Hotel Campeche
Hacienda Uayamon, a Luxury Collection Hotel opiniones
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Opiniones: Hacienda Uayamon, a Luxury Collection Hotel
Km 20 Carretera Uayamon-China-Edzna, Campeche 24530, México
Servicios del hotel
Fotos profesionales
76 fotos de los viajeros
Los Ángeles, California
Colaborador Sénior
“Incredibly peaceful and unique”
2
personas encontraron esta opinión útil.
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Se alojó el Octubre de 2011, viajó en pareja
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Relación calidad-precio
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Ver 4 opiniones más de rms294 sobre Campeche
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
TheHaciendasLC, Director General en Hacienda Uayamon, a Luxury Collection Hotel, respondió a esta opinión
8 marzo 2012
Dear rms294,
Thank you very much for writing this detailed review about your stay at the Hacienda Uayamon. For us it's good to know that our guests have had a great experience, especially when we chose to be part of a unique moment of their lives, because we know how important is the wedding day for any couple. We are glad that we meet your and your guests expectations. In reference to the wedding coordination, I have carefully reviewed your comments to give a correct answer that can help to all our prospects for a wedding in a our Hacienda. Hacienda Uayamon is part of the Luxury Collection brand owned by Starwood Hotels & Resorts, and the hotel is operated by this chain, the situation with effective communication is an area of opportunity, because the location, as you found the Hacienda is in the jungle sometimes we ran out internet and phone for short periods, however, we always try to respond in a quickly manner, and we ask to the couples to relax, we always do our best to achieve the expectations! About promotions on our website faceebook is important to notice that for honor the promos it is important to meet all the requirements listed on it.
Best regards,
Roberto Otálora
General Manager
Thank you very much for writing this detailed review about your stay at the Hacienda Uayamon. For us it's good to know that our guests have had a great experience, especially when we chose to be part of a unique moment of their lives, because we know how important is the wedding day for any couple. We are glad that we meet your and your guests expectations. In reference to the wedding coordination, I have carefully reviewed your comments to give a correct answer that can help to all our prospects for a wedding in a our Hacienda. Hacienda Uayamon is part of the Luxury Collection brand owned by Starwood Hotels & Resorts, and the hotel is operated by this chain, the situation with effective communication is an area of opportunity, because the location, as you found the Hacienda is in the jungle sometimes we ran out internet and phone for short periods, however, we always try to respond in a quickly manner, and we ask to the couples to relax, we always do our best to achieve the expectations! About promotions on our website faceebook is important to notice that for honor the promos it is important to meet all the requirements listed on it.
Best regards,
Roberto Otálora
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Surfers Paradise, Australia
Gran Crítico
“Beyond compare”
2
personas encontraron esta opinión útil.
Consejo sobre las habitaciones: My room was an original worker's cottage that was restored in the most specacular fashion. Deep...
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Se alojó el Mayo de 2011, viajó de negocios
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
TheHaciendasLC, Director General en Hacienda Uayamon, a Luxury Collection Hotel, respondió a esta opinión
16 febrero 2012
Dear chantal_dunbar
Greetings from Haciend, Uayamon!!- and thank you so much for your message about your experience. It is indeed an honor to have Ambassadors such as yourselves out there promoting our little paradise and we look forward to welcoming you back !! I am sure you will receive our Starwood on line survey and we appreciate you taking a few minutes to complete, all of which help spread the word on what we call and now you call a home away from home.
I will share your comments about “husband and wife story” that really make us proud of the place we work in as also is very important and motivating to our team. It has been a gratifying experience serving you and providing you with the most exceptional atmosphere.
Once again, we thank you for selecting The Haciendas Luxury Collection.
We hope you visit us in the near future; it would be our honor to welcome you back at the heart of the mayan culture.
Gracias !!!!!!
Roberto Otálora
General Manager
Greetings from Haciend, Uayamon!!- and thank you so much for your message about your experience. It is indeed an honor to have Ambassadors such as yourselves out there promoting our little paradise and we look forward to welcoming you back !! I am sure you will receive our Starwood on line survey and we appreciate you taking a few minutes to complete, all of which help spread the word on what we call and now you call a home away from home.
I will share your comments about “husband and wife story” that really make us proud of the place we work in as also is very important and motivating to our team. It has been a gratifying experience serving you and providing you with the most exceptional atmosphere.
Once again, we thank you for selecting The Haciendas Luxury Collection.
We hope you visit us in the near future; it would be our honor to welcome you back at the heart of the mayan culture.
Gracias !!!!!!
Roberto Otálora
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
basel, ch
Colaborador
“Getting away from it all”
1
persona encontraron esta opinión útil.
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Se alojó el Diciembre de 2011
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Relación calidad-precio
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Habitaciones
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
TheHaciendasLC, General Manager en Hacienda Uayamon, a Luxury Collection Hotel, respondió a esta opinión
12 enero 2012
Dear Travelswiss,
Thank you for the feedbback. I will review the procees with our front desk in order to avoid future sitations.
However, it is nice to hear from you, the lived experience you and your family enyojed. I am certain that Uayamón Family welcomed you nicely and warmly.
Thank you once more for taking the time to help us to improve!
Best Regards,
General Manager
Thank you for the feedbback. I will review the procees with our front desk in order to avoid future sitations.
However, it is nice to hear from you, the lived experience you and your family enyojed. I am certain that Uayamón Family welcomed you nicely and warmly.
Thank you once more for taking the time to help us to improve!
Best Regards,
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
San Diego, California
Crítico Sénior
“One of the Best Places in the World”
1
persona encontraron esta opinión útil.
Consejo sobre las habitaciones: We normally stay in either room 11 (Pich) or 12 (Huaya).
Ver más recomendaciones relativas a las habitaciones
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Se alojó el Diciembre de 2011, viajó en pareja
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Relación calidad-precio
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Ubicación
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Calidad del sueño
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Habitaciones
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Limpieza
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
TheHaciendasLC, General Manager en Hacienda Uayamon, a Luxury Collection Hotel, respondió a esta opinión
12 enero 2012
Dear Donald T,
We are considerably happy for you having such a great and beautiful experience. Campeche is marvellous indeed and i think not even you and i can get to describe enough what people could discover if they dare to come. We thank you for having chosen our Hacienda as the property for your vacation.
We look forward to have you and your family back with us soon,
Warm regards,
General Manager
We are considerably happy for you having such a great and beautiful experience. Campeche is marvellous indeed and i think not even you and i can get to describe enough what people could discover if they dare to come. We thank you for having chosen our Hacienda as the property for your vacation.
We look forward to have you and your family back with us soon,
Warm regards,
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Nashvegas
Colaborador Sénior
“Beyond Words”
2
personas encontraron esta opinión útil.
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Se alojó el Octubre de 2011, viajó en pareja
-
Relación calidad-precio
-
Ubicación
-
Calidad del sueño
-
Habitaciones
-
Limpieza
-
Servicio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
TheHaciendasLC, Director General en Hacienda Uayamon, a Luxury Collection Hotel, respondió a esta opinión
13 enero 2012
Dear swaeri,
We want to thank you very much for posting this review, with a lot of detailed information that describes very well our product. We are taking in consideration your comments about instructions on the web, we have been trying to resolve it with google maps however are not appearing well yet, but we're working on descriptions so we will include a note on our webpage trying to avoid situations for finding us. We also are working with government for put better signs on the roads.
We are pleased to read you enjoyed your stay. Hacienda Uayamon is your home, and we would love to welcome you again.
Best regards,
General Manager
We want to thank you very much for posting this review, with a lot of detailed information that describes very well our product. We are taking in consideration your comments about instructions on the web, we have been trying to resolve it with google maps however are not appearing well yet, but we're working on descriptions so we will include a note on our webpage trying to avoid situations for finding us. We also are working with government for put better signs on the roads.
We are pleased to read you enjoyed your stay. Hacienda Uayamon is your home, and we would love to welcome you again.
Best regards,
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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