Dear Guest,

Thank you for your review and valuable feedback. Her Ladyships is one of our top rooms and I am glad you enjoyed the view over the lake. We often have large gaggles of Egyptian Geese making good use of the lake. I am sorry the lighting was not conducive to reading in the evening. Unfortunately low energy bulbs do not always give the best light but we are looking at purchasing reading lamps for all our rooms.

I am sorry to hear that you felt the food missed the mark on this occasion. We take immense pride in our food and we get many ingredients from the estate and walled garden throughout the year. I certainly hope you will give the kitchen team a chance to redeem themselves on your next visit.

The Smoked Salmon charge on the breakfast menu is there to cover the cost of a premium product. We get our Smoked Salmon from Weald Smokery which is situated on the Kent – East Sussex Border. We feel it is the best Smoked Salmon available but due to the increases in food prices we are forced to charge a supplement. I can honestly say it is worth every penny and it is a generous portion too.

We are extremely conscious of ensuring Newick Park remains a country house while operating as a hotel and it is great to hear you felt we were getting this right.

I certainly look forward to welcoming you back to Newick Park in the near future.

Kind Regards,
Andrew