MAY 8, 2012.

I would like to thank you for your comments on trip advisor. I apologize that your stay was anything but the very best. We would love to have an opportunity to show you some of our corporate rooms which do have a work station for business travellers, our rooms have been freshly painted with the remaining few rooms being done as I am writing this response.

All of our corporate rooms have hard wired rooms for security as do many of our other rooms. These rooms are also equipped with outlets near the desk or on the lamp for easier access for the guests. We have just completed the rooms with new beds, new bedding and drapes, new paint and new TV's. We are anticipating new furniture within the next year or so. We do try to budget yearly for upgrades. Guests responses are the best way to let us know what is required the mose so your feedback is extremely important to me in making that decision.

I look forward to another opportunity to have you stay with us and try one of our corpoarate rooms.

Valerie Lins
General Manager
Super 8 Castlegar

May 8, 2012.

Dear tired and weary:

I would like to personally thank you for your kind comments on the tripadvisor site. I was happy to hear that you enjoyed your stay with us and that you and your family enjoyed the waterslide/pool as well as the super start breakfast. I am always happy when I know that guests have left our hotel and have really enjoyed their stay with us.

Hopefully, we will see you return one day.

Sincerely,

Valerie Lins
General Manager
Super 8 Castlegar

May 8, 2012.

Dear BC Hockeymana:

I would like to thank you for your kind remarks on tripadvisor. I ham glad to know your family and team enjoyed their stay at the Super 8 in Castlegar. I do hope you had an opportunity to view the childrens theme rooms in the pool area and a chance to enjoy the pool and waterslide.

Once again, I thank you for your dind words.

Sincerely,

Valerie Lins
General Manager
Super 8 Castlegar

May 8, 2012.

Dear jccbm:

Thank you for your kind comments on Trip Advisor. I am pleased to know that you enjoyed your stay with us at the Super 8 in Castlegar. I was happy to hear that you enjoyed your breakfast and the new tv's. I do hope you had an opportunity to enjoy the waterslide and pool area and check out our children's theme rooms as well.

Sincerely,

Valerie Lins
General Manager
Super 8 Castlegar