Dear Guest,

Thank you for your comments. I cannot agree with you more that we do have a wonderful location, and that the short trip to Falmouth is an excellent way to explore further afield whilst staying with us. We indeed had a problem with one of our boilers last week and at some times there may not have been hot water but there was certainly hot water for the majority of the week. this issue has now been resolved and I am sorry this affected your stay with us. I have passed your comments regarding our good food onto Suzie (head Chef) and her team and they are delighted, as are John (Bar Manager) and Virag (Wine Waitress). It is lovely to see that their hard work as well as that of all of our team is noticed.

I hope you will make the trip to St Mawes again soon, there is alot in our local area which I am sure would be of interest to you

Regards
David McDonald
General Manager

Dear Guest,

Thank you for your kind comments. Your are quite right in saying that St Mawes is an unspoilt traditional cornish village, it really is a delightful place to visit. Our Head Chef is very happy after seeing your comments about our food. Once again thank you for your comments and I do hope to see you again soon.

Kind Regards
David McDonald
General Manager

Dear Guest,

Thank you so much for your kind comments, all of the team here are proud that you enjoyed your stay with us. We strive to offer excellent value for money and hope to welcome you again soon. If you do wish to take advantage of any of our future offers please do contact the hotel directly on the number given to you and we will be pleased to help.

Kind Regards
David McDonald
General Manager

Dear Guest,

Thank you for your comments following your stay with us. We are pleased with your comments regarding the food being good and we will work hard to tweak our service in order to get the food a little hotter for our guests. I have had the shower in your room attended to and it is now fully working, I am sorry this was not dealt with better whilst you were here, but am pleased that you found your room otherwise to be of a good standard.

Once again thank you for taking time to give us some constructive feedback, it is an invaluable tool to helping us improve the hotel

Regards
David McDonald
General Manager