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Opiniones: Buckerell Lodge Hotel
Topsham Road, EX2 4SQ, Inglaterra
Servicios del hotel
Fotos profesionales
16 fotos de los viajeros
warwickshire
Colaborador Sénior
“Close.but just misses”
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Se alojó el Febrero de 2012
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Bristol
Crítico Sénior
“Good Location BUT !!”
1
persona encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó solo
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Ver 2 opiniones más de BristolBigRay sobre Exeter
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Nick Stockdale, General Manager en Buckerell Lodge Hotel, respondió a esta opinión
1 febrero 2012
May I thank you for taking the time to forward your comments regarding your recent visit to Exeter and overnight stay at the Buckerell Lodge Hotel.
As the hotel's General Manager may I personally apologise that your comments made at the hotel during your stay together with the guest feedback card were not forwarded to me so as I could have personally responded to you a lot sooner.
I can assure you that your feedback regarding the cleanliness of your room will be communicated to my housekeeping team and I will ensure that all measures are taken to improve the level and standard of bedroom presentation in the future.
I was however pleased to hear that we did manage to meet your expectation on your earlier visit to the hotel and I would certainly look forward to ensuring you that we would like to have the opportunity again in the future to make ammends for your recent dissapointment
I would be delighted to welcome you back to the hotel and would ask you to contact me personally on 01392 222620 so as I can make the relevant arrangements for you.
As the hotel's General Manager may I personally apologise that your comments made at the hotel during your stay together with the guest feedback card were not forwarded to me so as I could have personally responded to you a lot sooner.
I can assure you that your feedback regarding the cleanliness of your room will be communicated to my housekeeping team and I will ensure that all measures are taken to improve the level and standard of bedroom presentation in the future.
I was however pleased to hear that we did manage to meet your expectation on your earlier visit to the hotel and I would certainly look forward to ensuring you that we would like to have the opportunity again in the future to make ammends for your recent dissapointment
I would be delighted to welcome you back to the hotel and would ask you to contact me personally on 01392 222620 so as I can make the relevant arrangements for you.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Bristol
Crítico
“Great New Year Celebration”
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Se alojó el Diciembre de 2011, viajó con los amigos
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Nick Stockdale, General Manager en Buckerell Lodge Hotel, respondió a esta opinión
9 enero 2012
May I take this opportunity to thank you very much for your positive and favourable comments regarding your stay at the Buckerell Lodge hotel over the new year period.
I was delighted to hear that we met your expectations and I will ceratinly pass your comments on to the team here at the hotel and I hope that we look forward to welcoming you back tio the hotel in the very near future.
I was delighted to hear that we met your expectations and I will ceratinly pass your comments on to the team here at the hotel and I hope that we look forward to welcoming you back tio the hotel in the very near future.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Stratford-upon-Avon, Reino Unido
Colaborador
“Absolutely fantastic New Year celebrations!”
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Se alojó el Diciembre de 2011, viajó con los amigos
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Nick Stockdale, General Manager en Buckerell Lodge Hotel, respondió a esta opinión
6 enero 2012
I was very pleased to hear your such favourable comments about the Buckerell Lodge Hotel here in Exeter during your stay over the new year holiday period.
I am delighted that you returned to the hotel after enjoying last years celebrations and even more delighted that we managed to exceed your expectations further this year.
I will certainly share your comments and feedback with my team and shall look forward to welcoming you back to the hotel to celebrate the start of the new year 2013.
I am delighted that you returned to the hotel after enjoying last years celebrations and even more delighted that we managed to exceed your expectations further this year.
I will certainly share your comments and feedback with my team and shall look forward to welcoming you back to the hotel to celebrate the start of the new year 2013.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Exeter
2 opiniones
“Absolutely Great!”
1
persona encontraron esta opinión útil.
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
ExeterMrsB tiene 1 opinión de Buckerell Lodge Hotel
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Opinión escrita el 27 marzo 2012
Nick Stockdale, General Manager en Buckerell Lodge Hotel, respondió a esta opinión
1 diciembre 2011
May I take this opportunity to thank you very much for your positive and friendly comments regarding your recent stay at the Buckerell Lodge hotel in Exeter.
It is very pleasing for me and my team to receive such favourable feedback from our guests and I am delighted that we ticked all the right boxes for you during your stay.
I hope I have the opportunity of welcoming you back to the hotel in the very near future.
It is very pleasing for me and my team to receive such favourable feedback from our guests and I am delighted that we ticked all the right boxes for you during your stay.
I hope I have the opportunity of welcoming you back to the hotel in the very near future.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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