Estimado cliente, Gracias por compartir su opinion del Town Hall aqui. Esperamos que los veamos en el Town Hall pronto. Si quisieran algo, por favor contactarnos directamente. Mark Haywood

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is regretful to hear that we were not able to provide you with a 100% satisfactory stay due to the noise from the wedding reception music in this occasion. We did of course look to a possible move to a quieter area of the building; unfortunately we were fully booked on that evening, which made us look a little unhelpful. I can assure you that this is not the case. As you are a repeated guest, you were looking forward to stay with us with high expectations, which could have been the case, if it was not for the loud music. Please accept my apologies for any inconvenience caused in this occasion and I hope this isolated incident will not deter your from visiting us in the future. I have already sent you a replied to your feedback, which you kindly submitted on the 21st May, on our internal guest comment card. I will be more than happy to hear from you soon and I can confirm that your comments will be shared with all the departments’ heads here. In the meantime should you decide to return to the hotel in the near future, please do not hesitate to contact me directly and I will be more than happy to assist you personally. Many thanks and kind regards, Sandro Desole

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. First and foremost congratulation for your wedding with us and I am glad to read that we succeeded in delivering the highest level of service and products, during the celebration, as well as with the accommodations. I agree with your comments that the Town Hall Hotel was the perfect choice where to celebrate your special day with family and friends and it is great to know that every one of your guests thoroughly enjoyed their visit and had a fantastic time. Sylwia, Angela and all the F & B team, as well as the FO team, are very proud of seeing their name being mentioned on your feedback and honoured to know that we successfully managed to make you feel proud of the choices you made. It is great to know that you liked the hotel/apartments with its trendy style, the facilities included and all the other little extras that the THH has to offer. It is very encouraging to receive such a positive feedback but the most important thing to us is that you remained satisfied with the THH. Thank you for recommending us and I can confirm that your feedback has been shared with all the team here. I hope to be able to welcome you back in the near future and should you decide to visit us, please do not hesitate to contact me directly and I will be more than happy to assist with any enquiry you may have. Many thanks and kind regards, Sandro Desole