- Hotel Hilton London Olympia
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Opiniones: Hilton London Olympia
380 Kensington High Street, Londres W14 8NL, Inglaterra
Fotos profesionales
167 fotos de los viajeros
Warwick, Reino Unido
Colaborador
“Noisy!”
4
personas encontraron esta opinión útil.
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Se alojó el Febrero de 2012, viajó en pareja
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Richard Finn, Manager en Hilton London Olympia, respondió a esta opinión
11 febrero 2012
Dear Reviewer,
Thank you for your detailed review following your recent stay with us. All comments about our hotel, good & not so good are invaluable to us. Without feedback we are weaker in our quest to provide consistent excellent hospitality, care & service.
I am sorry you felt your experience was not as good as you hoped. My team here are aware of your comments and will do our best in beating your expectations in the future. I hope we have that pleasure.
We are investigating the issue that occurred with the minibar as overnight the minibar shuts down and is programmed to come back on at 9am, which was obviously not the case in this instance. Thank you for bringing this is our attention. We also received your comment card here in the hotel which had the same comments on.
Once again, thank you for your input and happy travelling.
The Hilton London Olympia team.
Thank you for your detailed review following your recent stay with us. All comments about our hotel, good & not so good are invaluable to us. Without feedback we are weaker in our quest to provide consistent excellent hospitality, care & service.
I am sorry you felt your experience was not as good as you hoped. My team here are aware of your comments and will do our best in beating your expectations in the future. I hope we have that pleasure.
We are investigating the issue that occurred with the minibar as overnight the minibar shuts down and is programmed to come back on at 9am, which was obviously not the case in this instance. Thank you for bringing this is our attention. We also received your comment card here in the hotel which had the same comments on.
Once again, thank you for your input and happy travelling.
The Hilton London Olympia team.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Mundelein, Illinois
2 opiniones
“Nice Hotel but Isolated Location”
1
persona encontraron esta opinión útil.
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Se alojó el Febrero de 2012, viajó solo
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Richard Finn, Manager en Hilton London Olympia, respondió a esta opinión
5 febrero 2012
Dear Reviewer,
Thank you for taking the time to write your review of the Hilton London Olympia. I was delighted to hear you enjoyed a comfortable stay, enjoyed the newly opened Executive Lounge and the size of your room.
In regard to your comment about our location, we try to always state that the nearest London Underground stop is High Street Kensington on the circle and district lines, purely because the Kensington Olympia spur line does run very infrequently.
I hope that we may get the opportunity to be of service again on a future visit to West London.
Happy travelling! Richard, Director of Operations.
Thank you for taking the time to write your review of the Hilton London Olympia. I was delighted to hear you enjoyed a comfortable stay, enjoyed the newly opened Executive Lounge and the size of your room.
In regard to your comment about our location, we try to always state that the nearest London Underground stop is High Street Kensington on the circle and district lines, purely because the Kensington Olympia spur line does run very infrequently.
I hope that we may get the opportunity to be of service again on a future visit to West London.
Happy travelling! Richard, Director of Operations.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Fayetteville, Carolina del Norte
Crítico Sénior
“Very nice!”
1
persona encontraron esta opinión útil.
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Se alojó el Mayo de 2011, viajó en pareja
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Ver 4 opiniones más de TravelsALot1192 sobre Londres
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Richard Finn, Manager en Hilton London Olympia, respondió a esta opinión
1 febrero 2012
Dear Reviewer,
Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us.
I was delighted to learn that you found our unrivalled location an ideal base for your business trip.
I was glad to read that you had a positive and enjoyable stay at our hotel. Our paramount aim is 100% guest satisfaction and it is always so rewarding when this is achieved. I have passed on your review within the hotel so that my colleagues are aware of your satisfaction.
I very much look forward to welcoming you back with us soon.
Richard.
Director of Operations
Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us.
I was delighted to learn that you found our unrivalled location an ideal base for your business trip.
I was glad to read that you had a positive and enjoyable stay at our hotel. Our paramount aim is 100% guest satisfaction and it is always so rewarding when this is achieved. I have passed on your review within the hotel so that my colleagues are aware of your satisfaction.
I very much look forward to welcoming you back with us soon.
Richard.
Director of Operations
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Gothenburg, Suecia
Crítico Sénior
“Family from Sweden”
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Se alojó el Abril de 2011, viajó en pareja
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Ver 16 opiniones más de Sweden33 sobre Londres
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Richard Finn, Manager en Hilton London Olympia, respondió a esta opinión
1 febrero 2012
Dear Reviewer,
Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us.
I noted your stay with us proved both satisfactory and enjoyable.
Once again thank you for your review and we look forward to your return to the Hilton London Olympia.
Happy travelling!
Richard.
Director of Operations.
Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us.
I noted your stay with us proved both satisfactory and enjoyable.
Once again thank you for your review and we look forward to your return to the Hilton London Olympia.
Happy travelling!
Richard.
Director of Operations.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Riga, Letonia
Crítico Sénior
“Lovely hotel”
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Se alojó el Enero de 2012, viajó solo
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Ver 4 opiniones más de hjgirl_99 sobre Londres
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Richard Finn, Manager en Hilton London Olympia, respondió a esta opinión
1 febrero 2012
Dear Reviewer,
Thank you for taking the time to write your review of the Hilton London Olympia.
I was delighted to hear you enjoyed a comfortable stay.
I hope that we may get the opportunity to be of service again on a future visit to West London.
Happy travelling!
Richard.
Director of Operations.
Thank you for taking the time to write your review of the Hilton London Olympia.
I was delighted to hear you enjoyed a comfortable stay.
I hope that we may get the opportunity to be of service again on a future visit to West London.
Happy travelling!
Richard.
Director of Operations.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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3.0 de 5, 122 opinionesÚltima opinión 27 may 2012
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