I watched a programme on Channel 4 recently which featured a selection of trip advisor reviewers who take delight in giving negative reviews.It gave a real insight in what motivates people to write such reviews. It was evident and by their own admission that their main motiovation was that it gave them a sense of importance, including some kind of power trip.

Anyway I think most establishments would welcome constructive feedback but again I find your comments lack any credibility or substance , due to their unsubstantiated nature. What I do not understand is why you and other similar reviewers after reading the alleged negative reviews about me then choose to book a room. WHY WOULD YOU IF YOU THOUGHT THE REVIEWS WERE TRUE. Say no more !!! Then to regurgitate identical comments and then to infer you are going to get a management response as if the owner shouldn't, is pure comedy.

Surely if you have any concerns prior to staying somehwhere it is best not to stay, and to be honest we would welcome that.

Luckily the vast majority of our guests are easy going, friendly and being our busiest year to date take the sort of comments made by yourself with a pinch of salt. Thats because we provide whats on the tin, quality accommodation, an excellent breakfast and service that you would expect from a 4 Star silver establishment that fully complys with the requirements of Tourist Board.

Why this guest after confirming he had read previous negative comments made on this site prior to him staying, chose to stay, and then spends hours regurgitating realms of mass produced unsubstantiated waffle is suspect. Why would you stay in the first place? If you thought is was true you would surely not stay.

These type of reviewers seem to be the same type of individual who feel it appropriate to use this forum as a means of trying to disrupt a persons business and generate further conversation based on their comments. We find this rather tragic.

Although this forum is open to abuse and does not substantiate any of the comments made as they are just opinions from a minority of guests, it has to be said we have many valued guests who return time after time, and pay no attention to this kind of nonsense.

Addressing the points made:-

How anyone at a wedding reception would have known the owner is beyond belief - reference being scary. In any case why refer to it after the event when by his own words 'he was fine with the owner !!!

All toiletries are Gilchrist and Soames new zero range if he had looked on the reverse of the bottle, it clearly states the manufacturer.

As the house has beams dating back to the 1700's on occasion spiders will appear although I have not seen Fred this year!!

The shower was still wet as we had allowed him to check in early (3 hours earlier than normal), so room had only recently been cleaned after last occupant had left room. The thanks for letting someone check in early!!!

The jam and orange juice served are deemed more than acceptable by the tourist board and unless the person reads the EU directives regarding Jam then he is know position to comment. They meet the standards laid down to be called Jam. This reviewer refers to the Bonne Maman as 'good quality jam' . Again he clearly has no knowledge on this matter as their is a higher fruit content in our usual so called 'budget mass catering jams', which had unfortunately sold out.

We were awarded a commendation as per our website for our breakfast which included the same breakfast ingredients and jams etc that this guest refers to and happily consumed. Say no more !!!

Luckily the comments made by this individual are not at all typical of what we receive in our guest visitors book or on Late Rooms and hope prospective guest treat the comments made by this reviewer accordingly. If there were inherent problems the reviews would be consistent on Late rooms. Obviously we would act upon constructive criticism but not this sort of nonsense.

We stress that we truly welcome guests who want a pleasant and relaxed stay without the need to make such comments or have alternative motives