Thank-you for your review which I have read carefully and I hope my response is treated with the same courtesy. I am sorry you were not satisfied with your stay but must point out to you and anyone reading this review the mistakes and unfair criticisms you have made.Somewhere in your travels you lost your adapter and I hope you managed to track it down or purchase a new one. You did not leave it in your room or in our hotel otherwise I assure you we would have found it and returned it to you. We pointed you in the direction of a shop minutes away that you did not need a map to find and at no point did you ask for a map? WIFI is available in the public areas only (restaurant and bar) and not in the bedrooms. This is clearly explained in guest information pack and on booking.com the site you booked through.The signal in these public areas is excellent! You open your review by saying this is a hotel not a B&B? I would have thought that would have been quite clear by the name of the property "The Ardmillan Hotel". The staff are very friendly,helpful and respectful and it is a shame you did not accept our hospitality. As regards the lack of coin change on departure for that I apologise and would like to refund the 70 pence to you if you could call the hotel I will reimburse this and also cover the cost of your call. I hope that