Consejo sobre las habitaciones: The extra charge for our superior room was quite nominal and the room was lovely.
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Opiniones: Westwood House Hotel
Dangan | Galway City, Galway, Irlanda
Fotos profesionales
44 fotos de los viajeros
Dublin
Crítico Sénior
“Very Pleasant Stay”
1
persona encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó en pareja
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Relación calidad-precio
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Ubicación
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Habitaciones
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
David Kelly, Manager en Westwood House Hotel, respondió a esta opinión
12 febrero 2012
Thank you for taking the time to review our property. I was pleased to read that you enjoyed your stay with us. In regards to the minor isssues you had while staying with us:
1) We more often than not do have natural yogurt on offer for our cold buffet so i do sincerely apologise for there not being any available to you while you were staying with us.
2) In relation to the issue you had with rte 2 not being available to you, i have made contact with our tv provider and have had this issue rectified.
3) With the heating issue in the seating areas around the hotel we do have to turn on the air conditioning (which is more than likely the reason you found some areas cold) as some guests find it too hot so it is a bit of a balancing act to try and keep everyone happy in regards to heating.
Again I was glad to read that you enjoyed your stay here at the Westwood and if you plan on making a return visit please contact me directly at barsupervisor@westwoodhousehotel.com.
Kind regards
Peter Dalton
Duty Manager
1) We more often than not do have natural yogurt on offer for our cold buffet so i do sincerely apologise for there not being any available to you while you were staying with us.
2) In relation to the issue you had with rte 2 not being available to you, i have made contact with our tv provider and have had this issue rectified.
3) With the heating issue in the seating areas around the hotel we do have to turn on the air conditioning (which is more than likely the reason you found some areas cold) as some guests find it too hot so it is a bit of a balancing act to try and keep everyone happy in regards to heating.
Again I was glad to read that you enjoyed your stay here at the Westwood and if you plan on making a return visit please contact me directly at barsupervisor@westwoodhousehotel.com.
Kind regards
Peter Dalton
Duty Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Carrick-on-Shannon, Irlanda
1 opinión
“Just super for a wedding reception”
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Se alojó el Octubre de 2011, viajó con la familia
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Relación calidad-precio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
David Kelly, Manager en Westwood House Hotel, respondió a esta opinión
12 febrero 2012
Thank you for your review of the westwood hotel. . It was our pleasure to look after you both and all your invited guests. Your comments are most kind and I will ensure that all the staff here are aware of them. We hope to welcome you back to us again very soon.
Kind regards
Peter Dalton
Duty Manager
Kind regards
Peter Dalton
Duty Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Longford, Irlanda
Colaborador
“family weekend (wedding)”
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Se alojó el Septiembre de 2011, viajó con la familia
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Relación calidad-precio
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Ubicación
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Calidad del sueño
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Habitaciones
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Limpieza
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Servicio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
David Kelly, Manager en Westwood House Hotel, respondió a esta opinión
8 febrero 2012
Thank you for taking the time to review our property. I was delighted to read your positive comments in relation to the food and service here at the westwood especially with regards to the wedding reception you attended here as wedddings are a very important aspect to our business.
Kind regards
Peter Dalton
Duty Manager
Kind regards
Peter Dalton
Duty Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Dublín, Irlanda
1 opinión
“Lucky accident!”
1
persona encontraron esta opinión útil.
Consejo sobre las habitaciones: Ask for Exec room lots of space!!
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Se alojó el Enero de 2012, viajó de negocios
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
David Kelly, Manager en Westwood House Hotel, respondió a esta opinión
8 febrero 2012
Thank you for your review of the Westwood Hotel. I was glad to read that you enjoyed your stay with us and hope to see you back with us in the near future.
Kind regards
Peter Dalton
Duty manager
Kind regards
Peter Dalton
Duty manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Dublín, Irlanda
Colaborador
“Beautiful, but lousy internet!”
1
persona encontraron esta opinión útil.
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Se alojó el Diciembre de 2011, viajó con los amigos
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Relación calidad-precio
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Ubicación
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Calidad del sueño
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Habitaciones
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
David Kelly, General Manager en Westwood House Hotel, respondió a esta opinión
23 enero 2012
Dear PriscillaD,
Thank you for your review of your stay at The Westwood.
I was pleased to read your positive comments on so many aspects of your stay including:
- our staff
- the upkeep of the hotel
- your guest room and
- breakfast
I was sorry to read of your issues with an erratic shower and assure you that this issue has been added to maintenance list for it to be attended to. I was sorry also to read of your issues with the WIFI connection. As per my recent posts on reviews herein I would admit that we have been having some issues with our WIFI provision. The issues arose on foot of us changing our supplier for this service but I am confident that the problems have have now been identified and that we will have a permanent fix in place over the coming days to alleviate the signal outages being experienced. Perhaps you can be our "tester" when next in Galway in which case I would be happy to have you contact me directly to arrange your next stay via generalmanager@westwoodhousehotel.com.
Kind regards,
Dave Kelly
General Manager
Thank you for your review of your stay at The Westwood.
I was pleased to read your positive comments on so many aspects of your stay including:
- our staff
- the upkeep of the hotel
- your guest room and
- breakfast
I was sorry to read of your issues with an erratic shower and assure you that this issue has been added to maintenance list for it to be attended to. I was sorry also to read of your issues with the WIFI connection. As per my recent posts on reviews herein I would admit that we have been having some issues with our WIFI provision. The issues arose on foot of us changing our supplier for this service but I am confident that the problems have have now been identified and that we will have a permanent fix in place over the coming days to alleviate the signal outages being experienced. Perhaps you can be our "tester" when next in Galway in which case I would be happy to have you contact me directly to arrange your next stay via generalmanager@westwoodhousehotel.com.
Kind regards,
Dave Kelly
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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