In response to a review from Traveller 9969 Michigan, I feel I have to tell my side of the story. The couple arrived in the evening for their stay. They had a problem trying to find us. No matter how difficult it was for them it didn't warrant their behaviour. The woman was shouting at me and appeared to be out of control. I felt sorry for the man. He knew she was out of order as he put his hand over her mouth to try and stop her from blowing it completely. Well, when I was greeted with this aggressive and abusive behaviour, I did not want them in my house. I told the man it just would not work now but he went on to say she would calm down eventually and he wanted to stay. All in all he seemed like a nice person so I agreed to let them stay. He returned to the woman in the car to discuss it. I was sitting on my garden bench waiting for the verdict. The woman decided they would not stay now. It was their decision, not mine as they stated in the review. They were not charged for the cancellation. The situation could have been so different; we could have discussed the problem in a civilized manner. These people did not have a phone or a picture of the house printed from the internet. It is so easy to change over your phone to pay as you go when travelling. I was doing them a favour taking them for one night. One night bookings are hard work for very little reward. There is no requirement for me to belong to the Tourist Board. My house is a purpose built modern B&B with full size bathrooms, fire doors and ceilings. Not all Tourist Board B&Bs are purpose built like we are. I guess they were just disappointed they didn’t stay here and decided to retaliate with their invented comments in the review. When I am travelling I like to remember I am an ambassador for my country. I don't bear these people a grudge in fact I wish them better luck next year. How can these people rate my house when they never set foot inside the property? I would like to take this opportunity to thank all my wonderful guests for their kind words and reviews. I have absolutely enjoyed meeting every one of you.