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- Menzies Barons Court Walsall
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Opiniones: Menzies Baron's Court
Walsall Road, WS9 9AH, Inglaterra
Servicios del hotel
Fotos profesionales
6 fotos de los viajeros
Beverley
Colaborador
“Some good and some bad points”
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Se alojó el Junio de 2011, viajó en pareja
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Lincolnshire
Gran Crítico
“Surprised by the hotel”
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Se alojó el Junio de 2011, viajó de negocios
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Relación calidad-precio
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
yhyde, General Manager en Menzies Baron's Court, respondió a esta opinión
15 julio 2011
Dear Guest
Thank you for taking the time to write a responce on tripadvisor it really does mean alot to us.
I was really pleased to hear that you liked the hotel and comments regarding the reception, dining room and bar and I'm glad your bedroom was to your liking, clean and spacious. I'm sorry you got a room with blankets only 10 rooms have those as we sometimes get requests for them, however following your comment we are changing the 10 to duvets and are going to keep sheets and blankets and only put those on when requested.
I will pass your comments on to Tom, Mark and the kitchen team who will be really happy that you highlighted them for service and quality of food.
Best wishes
Yvonne Hyde
General Manager
Thank you for taking the time to write a responce on tripadvisor it really does mean alot to us.
I was really pleased to hear that you liked the hotel and comments regarding the reception, dining room and bar and I'm glad your bedroom was to your liking, clean and spacious. I'm sorry you got a room with blankets only 10 rooms have those as we sometimes get requests for them, however following your comment we are changing the 10 to duvets and are going to keep sheets and blankets and only put those on when requested.
I will pass your comments on to Tom, Mark and the kitchen team who will be really happy that you highlighted them for service and quality of food.
Best wishes
Yvonne Hyde
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
2 opiniones
“What a doss hole”
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Se alojó el Julio de 2010
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Ubicación
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Habitaciones
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
yhyde, General Manager en Menzies Baron's Court, respondió a esta opinión
7 julio 2011
Dear Guest
Thank you for your comments albeit on a negative note. 1/3 of the bedrooms have not been refurbished and we are working through those over the coming months, we also have replacement beds on order for a few rooms which we have highlighted as needs replacing.
Kind regards
Yvonne Hyde
General Manager
Thank you for your comments albeit on a negative note. 1/3 of the bedrooms have not been refurbished and we are working through those over the coming months, we also have replacement beds on order for a few rooms which we have highlighted as needs replacing.
Kind regards
Yvonne Hyde
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Los viajeros hablan maravillas de estos hoteles en Walsall
soopernark
Colaborador Sénior
“Would stay again”
1
persona encontraron esta opinión útil.
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Se alojó el Junio de 2011, viajó con los amigos
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Relación calidad-precio
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¿Ha sido útil esta opinión?
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
yhyde, General Manager en Menzies Baron's Court, respondió a esta opinión
7 julio 2011
Dear Guest
Thank you for taking the time to write this review.. Funnily enough the week after your group left we painted and repaired the front of the hotel. Thank you so much for your kind comments relating to the cleanliness, staff and food our staff will be delighted with your comments when i pass them on over the next few days. I'm glad we responded quickly to replace the bulb. The brochures with the pool have been removed for some time and all third parties have been advised. I will double check this again to ensure guests are not left disappointed. Feedback like yours is vital to us and really does help
Best wishes
Yvonne Hyde
General Manager
Thank you for taking the time to write this review.. Funnily enough the week after your group left we painted and repaired the front of the hotel. Thank you so much for your kind comments relating to the cleanliness, staff and food our staff will be delighted with your comments when i pass them on over the next few days. I'm glad we responded quickly to replace the bulb. The brochures with the pool have been removed for some time and all third parties have been advised. I will double check this again to ensure guests are not left disappointed. Feedback like yours is vital to us and really does help
Best wishes
Yvonne Hyde
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
sussex
Crítico
“Bring on the breakfast”
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Se alojó el Junio de 2011, viajó con los amigos
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Relación calidad-precio
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Calidad del sueño
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Limpieza
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Servicio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
yhyde, General Manager en Menzies Baron's Court, respondió a esta opinión
7 julio 2011
Dear Guest
Thank you very much for taking the time to write on trip advisor. I'm really glad you enjoyed your stay and will pass on your comments regarding friendly staff and a clean room to the team who will be delighted. The chefs will be particularly pleased you enjoyed the meals and breakfast.
Yes the town is about 3 miles away and as you pointed out there is a bus stop directly outside the hotel, should you visit us again we have maps to Aldridge a pleasant 20 minute walk with great shops and also some local canal routes if a short stroll is the order of the day.
We look forward to welcoming you back in the near future
Best wishes
Yvonne Hyde
General Manager
Thank you very much for taking the time to write on trip advisor. I'm really glad you enjoyed your stay and will pass on your comments regarding friendly staff and a clean room to the team who will be delighted. The chefs will be particularly pleased you enjoyed the meals and breakfast.
Yes the town is about 3 miles away and as you pointed out there is a bus stop directly outside the hotel, should you visit us again we have maps to Aldridge a pleasant 20 minute walk with great shops and also some local canal routes if a short stroll is the order of the day.
We look forward to welcoming you back in the near future
Best wishes
Yvonne Hyde
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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Menzies Baron's Court
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