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Opiniones: Rocco Forte The Charles Hotel
Sophienstrasse 28, 80333 Múnich, Baviera, Alemania
Fotos profesionales
111 fotos de los viajeros
Moscú, Rusia
Crítico Sénior
“best in life hotel experience so far”
2
personas encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó con la familia
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Ver 2 opiniones más de FlyingKindergarten sobre Múnich
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Executive Office, Manager en Rocco Forte The Charles Hotel, respondió a esta opinión
29 febrero 2012
Dear Guest,
First of all we would like to thank you for your lengthy feedback concerning your stay at
The Charles Hotel in Munich. We do appreciate your honest and warm words and it was a pleasure to welcome you and your family at our hotel.
Our team is very proud that you consider The Charles Hotel to be the “best in life experience so far“. We have set ourselves demanding standards and our main aim is to fulfil every wish of our guests and provide them with the best possible services. Of course we forwarded your nice feedback to our employees. Furthermore, we are very happy that you visited our Restaurant DAVVERO not only for breakfast but also for lunch and dinner and that we could delight your taste buds with our chocolate cake.
In regards to the free Internet access, we are working on some future alterations as the Internet usage is under discussion within the Rocco Forte Hotels and a companywide decision. By now the use of Internet is included in the suite experiences.
Again, thank you for staying at the Charles Hotel and we are looking forward to hosting you and your entire family soon again.
With best wishes,
Lena Spitaler
Personal Assistant to the General Manager
First of all we would like to thank you for your lengthy feedback concerning your stay at
The Charles Hotel in Munich. We do appreciate your honest and warm words and it was a pleasure to welcome you and your family at our hotel.
Our team is very proud that you consider The Charles Hotel to be the “best in life experience so far“. We have set ourselves demanding standards and our main aim is to fulfil every wish of our guests and provide them with the best possible services. Of course we forwarded your nice feedback to our employees. Furthermore, we are very happy that you visited our Restaurant DAVVERO not only for breakfast but also for lunch and dinner and that we could delight your taste buds with our chocolate cake.
In regards to the free Internet access, we are working on some future alterations as the Internet usage is under discussion within the Rocco Forte Hotels and a companywide decision. By now the use of Internet is included in the suite experiences.
Again, thank you for staying at the Charles Hotel and we are looking forward to hosting you and your entire family soon again.
With best wishes,
Lena Spitaler
Personal Assistant to the General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Colaborador Sénior
“Excellent but you pay for it!”
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Se alojó el Enero de 2012
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Relación calidad-precio
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Habitaciones
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¿Algún problema con esta opinión?
Ver 2 opiniones más de Guibob sobre Múnich
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Executive Office, Manager en Rocco Forte The Charles Hotel, respondió a esta opinión
2 febrero 2012
Dear Guest,
Thank you very much for choosing The Charles Hotel in Munich. It was a great pleasure to have you as our guest and provide you with the best possible services.
From time to time we have special offers, which include some of our services. Please visit our homepage for further information.
We hope to welcome you back soon in Munich and remain
with best regards,
Lena Spitaler
Personal Assistant to the General Manager
Thank you very much for choosing The Charles Hotel in Munich. It was a great pleasure to have you as our guest and provide you with the best possible services.
From time to time we have special offers, which include some of our services. Please visit our homepage for further information.
We hope to welcome you back soon in Munich and remain
with best regards,
Lena Spitaler
Personal Assistant to the General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Switzerland
Crítico
“Top notch - except for the wellness”
2
personas encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó en pareja
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Relación calidad-precio
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Ubicación
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Calidad del sueño
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¿Ha sido útil esta opinión?
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Executive Office, Manager en Rocco Forte The Charles Hotel, respondió a esta opinión
2 febrero 2012
Dear Guest,
Thank you for your time to share your feedback in regards to your recent stay at The Charles Hotel with other travellers.
Of course the satisfaction of our guests is our main aim and we all do our very best to provide our guests with the best possible services as we have set ourselves demanding standards. Therefore, we are very pleased to hear that you could enjoy your stay in one of our fantastic Executive Suites after some inconveniences at the beginning, which we deeply regret.
It is great to hear that you will definitely be back! Please feel free to contact us at anytime under mun-executive@roccofortehotels.com.
With warm regards from Munich,
Lena Spitaler
Personal Assistant to the General Manager
Thank you for your time to share your feedback in regards to your recent stay at The Charles Hotel with other travellers.
Of course the satisfaction of our guests is our main aim and we all do our very best to provide our guests with the best possible services as we have set ourselves demanding standards. Therefore, we are very pleased to hear that you could enjoy your stay in one of our fantastic Executive Suites after some inconveniences at the beginning, which we deeply regret.
It is great to hear that you will definitely be back! Please feel free to contact us at anytime under mun-executive@roccofortehotels.com.
With warm regards from Munich,
Lena Spitaler
Personal Assistant to the General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Canberra
Colaborador Sénior
“Outstanding Hotel”
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Se alojó el Diciembre de 2011, viajó en pareja
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Executive Office, Manager en Rocco Forte The Charles Hotel, respondió a esta opinión
2 febrero 2012
Dear Guest,
Thank you so much for your fantastic feedback while spending some time at The Charles Hotel in Munich, part of Rocco Forte Hotels.
Your words make us very proud and of course we forwarded it to all our employees!
Please do not hesitate to contact us at anytime under mun-executive@roccofortehotels.com and we would be happy to fulfil you every wish.
With best regards,
Lena Spitaler
Personal Assistant to the General Manager
Thank you so much for your fantastic feedback while spending some time at The Charles Hotel in Munich, part of Rocco Forte Hotels.
Your words make us very proud and of course we forwarded it to all our employees!
Please do not hesitate to contact us at anytime under mun-executive@roccofortehotels.com and we would be happy to fulfil you every wish.
With best regards,
Lena Spitaler
Personal Assistant to the General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Frankfurt, Alemania
Crítico Sénior
“HEATED FLOORS..awesome!”
Consejo sobre las habitaciones: overlooking the garden
Ver más recomendaciones relativas a las habitaciones
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Se alojó el Enero de 2012, viajó con los amigos
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Ver 4 opiniones más de evanescentecstasy sobre Múnich
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Executive Office, Manager en Rocco Forte The Charles Hotel, respondió a esta opinión
2 febrero 2012
Dear Traveller,
It was a great pleasure to welcome you as our guest at The Charles Hotel in Munich!
Thank you for your personal comments, which are much appreciated. We are glad that you had some time to discover the wonderful surrounding of our hotel.
The TV channels are already in progress to be changed soon to offer our guest a wide range of different languages. Wifi is available at The Charles Hotels in all areas and we also do offer some important facilities at our Business Center, which can be used by our guests.
Please feel free to contact me at anytime to make your next stay even more enjoyable and hopefully you find some time to have a look at our relaxing spa area.
With warmest regards from Munich,
Lena Spitaler
Personal Assistant to the General Manager
It was a great pleasure to welcome you as our guest at The Charles Hotel in Munich!
Thank you for your personal comments, which are much appreciated. We are glad that you had some time to discover the wonderful surrounding of our hotel.
The TV channels are already in progress to be changed soon to offer our guest a wide range of different languages. Wifi is available at The Charles Hotels in all areas and we also do offer some important facilities at our Business Center, which can be used by our guests.
Please feel free to contact me at anytime to make your next stay even more enjoyable and hopefully you find some time to have a look at our relaxing spa area.
With warmest regards from Munich,
Lena Spitaler
Personal Assistant to the General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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4.0 de 5, 183 opinionesÚltima opinión 24 may 2012
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