We are happy to read that this client appreciated our Guesthouse and the attention and care of our staff. Altough the title of the review is about a not good location, we understand the he liked what he calls "a nice walk from the hotel to San Marco Basilica and the branded shopping street".
Indeed our Guesthouse is at about 5 minutes walking from the tourist streets and still in a tipycal and very Venetian neighbourhood.
About the effort to carry the luggage, for the other users of these reviews it is necessary to say that in Venice there are about 400 bridges and it is hard to get any further than 100 metres without crossing at least a cuple of them. Only 3 bridges from the waterbus stop to our Guesthouse is therefore rather good!
Besides, we send to each client (when we dispose of the email address) a file with step-by-step directions from every possible arrival point in Venice (Train station, Airport, Bus station ecc...), along with suggestion, waterbus routes, information about fares and others. From the train station, for example, during the day it is possible to reach another stop, closer to us and with no bridge on the way.