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Opiniones: Art Deco Hotel Montana Luzern
Adligenswilerstrasse 22, Lucerna 6002, Suiza
Servicios del hotel
Fotos profesionales
167 fotos de los viajeros
Sidney, Australia
Crítico
“Very nice hotel - highly recommended”
2
personas encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó con la familia
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Ver 2 opiniones más de bentleysinoz sobre Lucerna
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Simone_Staubli, Leiter Öffentlichkeitsarbeit en Art Deco Hotel Montana Luzern, respondió a esta opinión
14 febrero 2012
Dear Guest
Thank you very much for your time posting your feedback on tripadvisor. We are really happy you liked our historic hotel and you even highly recommend it.
We do agree with you that the 10 minutes walk to the centre is enjoyable and gives you a great opportunity to see the city from it's most beautiful perspective. The funicular is a highlight for children but also for adults. We are happy you felt welcome with your kids and our staff was perceived as friendly. In fact this is for us even more important than the beautiful rest of our design hotel, which you also praised.
We are looking forward welcoming you again
Warm regards,
Simone Staubli
Head of Marketing, Sales & PR
Thank you very much for your time posting your feedback on tripadvisor. We are really happy you liked our historic hotel and you even highly recommend it.
We do agree with you that the 10 minutes walk to the centre is enjoyable and gives you a great opportunity to see the city from it's most beautiful perspective. The funicular is a highlight for children but also for adults. We are happy you felt welcome with your kids and our staff was perceived as friendly. In fact this is for us even more important than the beautiful rest of our design hotel, which you also praised.
We are looking forward welcoming you again
Warm regards,
Simone Staubli
Head of Marketing, Sales & PR
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Oslo, Noruega
Crítico
“Secluded, friendly yet central enough”
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Se alojó el Noviembre de 2011
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Simone_Staubli, Leiter Öffentlichkeitsarbeit en Art Deco Hotel Montana Luzern, respondió a esta opinión
26 enero 2012
Dear Kittilsen
Thank you for visiting us on your business trip and your feedback on tripadvisor. As we understand you pointed out, that at the end staff is more important than technical systems when it comes to system failure as you experienced. We are very pleased to see, that our reception staff was still perceived this friendly in such a displeasing situation and aplogize for any inconvenience it may has caused.
We do offer different room categories and also have individualized rooms within the categories. Please just tell us if you have any size preference for a next booking.
We would be happy to welcome you again
Warm regrads,
Simone Staubli
Head of Marketing, Sales & PR
Thank you for visiting us on your business trip and your feedback on tripadvisor. As we understand you pointed out, that at the end staff is more important than technical systems when it comes to system failure as you experienced. We are very pleased to see, that our reception staff was still perceived this friendly in such a displeasing situation and aplogize for any inconvenience it may has caused.
We do offer different room categories and also have individualized rooms within the categories. Please just tell us if you have any size preference for a next booking.
We would be happy to welcome you again
Warm regrads,
Simone Staubli
Head of Marketing, Sales & PR
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Jaipur, Rajasthan, India
Colaborador Sénior
“beautiful hotel, great location, heavenly view and warm staff!!”
1
persona encontraron esta opinión útil.
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Se alojó el Junio de 2011, viajó en pareja
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Relación calidad-precio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Simone_Staubli, Leiter Öffentlichkeitsarbeit en Art Deco Hotel Montana Luzern, respondió a esta opinión
26 enero 2012
Dear guest
Thank you very much for your feedback and your time you have taken to write it. We are really happy you chose us for this special occasion, your honeymoon. It is a great pleasure to us, that you liked the way our staff and the overall hotel where.
We agree with you, that the view is breathtaking and really Swiss looking at the alps, the lake and the city of lucerne. Should you decide to visit us again, please do not hesitate to ask for support as you did with the bikes. I promise you, we have many more great locations to see and activities to make. We would love to make them accessible to you.
All the best to both of you and our best wishes for your marriage.
Warm regards
Simone Staubli
Head of Marketing, Sales & PR
Thank you very much for your feedback and your time you have taken to write it. We are really happy you chose us for this special occasion, your honeymoon. It is a great pleasure to us, that you liked the way our staff and the overall hotel where.
We agree with you, that the view is breathtaking and really Swiss looking at the alps, the lake and the city of lucerne. Should you decide to visit us again, please do not hesitate to ask for support as you did with the bikes. I promise you, we have many more great locations to see and activities to make. We would love to make them accessible to you.
All the best to both of you and our best wishes for your marriage.
Warm regards
Simone Staubli
Head of Marketing, Sales & PR
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Charlotte, Carolina del Norte
1 opinión
“Wonderful Hotel...Amazing View”
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Se alojó el Diciembre de 2011, viajó en pareja
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Relación calidad-precio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Simone_Staubli, Leiter Öffentlichkeitsarbeit en Art Deco Hotel Montana Luzern, respondió a esta opinión
5 enero 2012
Dear Charlotte
Thank you very much for your time writing a review about our hotel and giving us a great feedback. We are happy, that you recognized how much effort we put in our service to make sure you feel welcome. The view over the lake and city of lucerne as well as the alps is really beautiful.
We are much looking forward to welcome you back at the Art Deco Hotel Montana
Warm regards
Simone Staubli
Head of Marketing, Sales & PR
Thank you very much for your time writing a review about our hotel and giving us a great feedback. We are happy, that you recognized how much effort we put in our service to make sure you feel welcome. The view over the lake and city of lucerne as well as the alps is really beautiful.
We are much looking forward to welcome you back at the Art Deco Hotel Montana
Warm regards
Simone Staubli
Head of Marketing, Sales & PR
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Lausanne, Suiza
1 opinión
“Art Deco hotel feedback”
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Se alojó el Diciembre de 2011, viajó en pareja
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Relación calidad-precio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
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Fotos de Art Deco Hotel Montana Luzern (167 fotos de los viajeros)
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4.0 de 5, 1.744 opinionesÚltima opinión 29 may 2012
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