To our future guests,

In relation to the last review we like to explain what is the meaning of a Bed & Breakfast.
A B&B means staying in people’s home, by Dutch law the owner or host has to live in the building.
It’s a totally different atmosphere as in a hotel, staying in a B&B means , small, intimate, and meeting other guest and learn about the city from the host.
The building in where the Brownstone is located is from 1883 and there are as written in our website, very stiff stairways. And because the house is a national monument we can not change the stairway. But of course it makes the house more typical and gives it his special atmosphere. On our website no-where is mention that we have telephones in the rooms, there is a phone in the guest kitchen and our guest can make free telephone calls in the Netherlands! If small things like the taste of Coffee are not to your satisfactory, it’s a little thing to just let us know and we will be more than happy to change this and make your stay more perfect. We don’t see a reason why not to speak with us about it while you are here and then when you are home to complain. We also take in consideration the environment and so we change towels every other day, but also if you like extra towels just let us know and we will provide you with as many fresh towels as you like. To us its very important we have guest staying with us who like to stay in a B&B, and like all the information from above and on our website, We do think we give more service than any other hotel, but if you need the strictness of a hotel, please don’t stay with us, if you want to stay the Dutch way, in a typical Amsterdam house, with a typical Dutch breakfast, you are very welcome to stay with us.
Warm regards,

The Brownstone B&B Amsterdam