Thank you very much for taking the time to leave your comments on Tripadvisor.

The Mansion Hotel is very proud of its reputation for good food and service. We were pleased to read that you felt our staff were hard working but naturally we were disappointed to read your comments on the food. Please be assured that all vegetables are cooked just prior to dinner service to keep them as fresh and tasty as possible. Clearly you felt this was not the case and we appreciate your comments.

The hotel is closed for two months after Christmas to address the issue with the corridors. As you noticed, new carpet has been laid throughout the hotel and as part of our ongoing refurbishment programme, the corridors will be addressed in the winter months. Thank you for your kind comments on our public areas, the refurbishment of these has just been completed.

We are sorry that you did not like your bedroom. Our single rooms are adequate for one person however, we appreciate that sometimes people do find them on the small side, especially if you are used to a larger space at home.

Thank you once again for your comments. We appreciate all feedback and I hope I have addressed the points you raised.

Thank you very much for your comments, all feedback good or bad is appreciated.

Please accept my apologies, clearly you were unhappy with your stay at the hotel.

A poor breakfast or any meal for that matter is very disappointing for a paying guest and is not acceptable. Please be assured this is not the usual standard at The Mansion Hotel however, I accept we got it wrong on this occasion

We have noted your comments with regards to the volume levels of our entertainer. We have spoken with him and have learned that during your stay, we had a group of ladies with hearing difficulties and the organiser asked for the volume to be turned up. Although we agreed, in hindsight this clearly wasn't suitable for all guests. Apologies once again.

Parking is plentiful in Eastbourne, particularly close to the hotel. Our guests always manage to find space but I can appreciate your comments.

Thank you once again for taking the time to leave feedback on your stay, your points have been noted and will be actioned.