As the pleasant lady who showed this guest to his room I am unsure how I feel about his review but would comment as follows
1) There was no mention that the £24.17 + VAT was for a single room and we actually put this
guest in a room with a double bed.
2) We have various types of rooms from 4 poster, premier rooms and standard rooms, all of
which are shown on our laterooms advertisement.
3) I certainly did not say it wasn't worth cooking what I actually said was that as my husband
only uses fresh not frozen food it is not cost effective for us to cook for 1 or 2 guests. We
could have recommeded several really good restaurants where you could eat for a lot lot
less than £40
4) There most certainly is a laminate floor in room 15 but also a large rug which normally
keeps the bed in place.
5) If we had been told about the problem with the shower, we would have shown how to turn
the shower head to the correct position to increase pressure and to get the water heat
increased.
We have never had a complaint about the rooms at this price and are sorry that this guest expected a premier room at this price.

We are pleased that he felt that the rooms are spotlessly clean as was the bedlinen and that are beds are comforetable and appreciated our attention to detail with the complimentary water on the hospitality tray
Graded 4* Guest Accommodation we advertise as such, this is between a hotel and a guest house.
Recommendations in any form are always welcome and to be described as pleasant and very clean is what our staff and my husband and I aspire to achieve.