Dear Daphne,
after reading your comments I would like to say your English humor
is nice, but I find It difficult to say so, because of your rudeness and
strange behavior. Being your accommodation so dirty and uncozy, why
did you stay a whole week without saying anything? We would have provided for your best staying and satisfaction; maybe you did not dare to say anything because you had something to hide (a burned blanket, laundry service and room-bar were not paid, and finally you checked out
at 4.00 pm instead of 10.00 am and NOTE that we did not charge you the extra day).
As for the “roaches”….they were not roaches but simple insects that are very common in our countryside; as we are located on a mountain and not in Piazza Duomo in Florence, it is likely that some of this small things may have entered your window or door, being your apartment located on the ground floor.
Anyway they are harmless and absolutely cannot be called “roaches” , which usually live in the rubbish or dirty rooms, (which is not our case).
As for the furniture: our location recreates a real country hill house
With some pieces of furniture coming from these real houses (such as the wooden board around your bed)...if you were looking for a chintzy room with carpeted bathroom (under which the roaches REALLY live, as I have
Seen in the usually dirty hotels all over England), maybe you should have found a more appropriate accommodation.
We hope that you will not come again in Italy leaving bills to pay and
Then complaining about your accommodation because this is not a fair
Way to do here. First complain, than PAY (instead of NOT complaining and NOT paying).
Daniele