Thank you kindly for your review!

We loved having your family stay here, even though it was not for the best of reasons.

We are indeed very accessible to hospitals by car or public transport and we are glad you found this convenient too.

I will pass on your kind words to all of the staff, with the customer service representatives, housekeeping ladies, maintenance men and groundsmen all being part of creating a positive Brisbane Holiday Village experience.

The Cosmo Cabins would have been perfect for the larger family and we are glad you enjoyed the percolated coffee too. Brisbane Holiday Village know tea and coffee can sometimes be essential items, especially travelling from long distances and so we always provide these in each cabin to use at your leisure.

It is great to hear you enjoyed all our facilities, with the bird feeding always being very popular with all ages.

I would love to pass on your great comments about the Sunset Lagoon Cafe, but unfortunately they have left us and new owners are taking over on Friday 18th May. This just gives you another excuse to come back and try out the new Lagoona Resort Restaurant’s menu!

We would love to have you back in the future, hopefully for positive reasons to enjoy a relaxing family holiday and take advantage of what we have to offer!

Kind regards from the Team at BHV

It is great to hear your family has had a great experience on your two stays here at BHV!

We get lots of comments about the cleanliness of the park and facilities, and we are glad you felt right at home with our family-friendly environment allowing children to enjoy these.

The Cosmo Cabin is a very popular choice for families, and we are glad this was of benefit to you and your family.

I will pass onto the staff your kind comments about them being friendly and helpful. They do love to make sure guests are happy, as it makes our day that little bit extra enjoyable too!

We hope to see you back at the back very soon!

Hi Lisa, we are so glad both you and the Basketball girls enjoyed their stay here at Brisbane Holiday Village!

We always love hearing feedback from groups as each group has different needs throughout their stay. The Park is definitely a friendly environment for sporting groups to walk around and enjoy all the facilities we have to offer.

It is great to hear the Cafe provided easily accessible meals for all times of the day, and yes they can always cater for dietary needs, we don’t want anyone going hungry!

We are glad you all had a great stay in the Cosmo Cabins and hope you all had a safe trip back to the Sunshine Coast.

We would love to see you back here in the near future!

Thank you kindly for your positive feedback!

We are glad you enjoyed our quiet and well maintained park - our tropical pools definitely prove to be a winner with all of our guests.

It is great to hear that the convenience of public transport and our location provided you with ease on your stay. We hope you enjoyed the theme parks and all the Gold Coast have to offer too!

The Sunset Lagoon Cafe will be delighted to hear your comments on their delicious meals - we will definitely ensure to pass them on. The outdoor dining area of the Cafe has only been open for 1 year and we have received lots of positive feedback already. It does provide a beautiful setting and the fact that it gives parents the opportunity to watch over your children in the pool whilst dining, is also a big hit.

We are glad the staff were helpful and provided you with great customer service and we will be looking forward to seeing you here again in the future.

Kind regards from the Team at BHV