Hi Laura,

Its always good to hear just how much people enjoy spending time here, we hope that you will add us on facebook, and keep us up to date with your trip around our beauitful country.

Thank you for your kind words, I will be passing them on to all the staff.

Lee
Manager
Palm Court Bakpakers

Hi Rene28,
Thanks for taking the time to post your feedback, Its always good to hear that we are doing a good job.

Hope you enjoy the rest of your trip.

Lee
Manager
Palm Court

As the new Manager of Palm Court we are commitment of delivering a level of product and service that fulfills our guests needs.

Quite clearly, we have fallen well short on this endeavor and for that I would like to express my sincere apologies.

I want to assure you that your advice is very important to us and assists in improving the level of product and service we provide to our guests. For this reason I wish to follow up on your issues further and would appreciate the opportunity to discuss the matter directly with you.

palmcourt1@bigpond.com

As the new Manager I would like to appologise for your experience and esure you we are doing our up most to make improvements to the property.

We hope to see you again soon.