We were not totally surprised to read this review. The husband made the booking, whom we found pleasant and courteous. From the moment his wife/partner arrived, she was frosty, making this a very uncomfortable stay for us.
To set the record straight: Yes we do have two cats, Libby and Toby, who live full time in our separate part of McCormick House. They will occasionally wander into our guest area at breakfast time to say "hello,"so we encourage guests to keep their bedroom doors closed,
as we are aware some people are not cat lovers or may have allergies.
Our website and other advertising of the property clearly states, that we are located on half an acre of native forest garden overlooking a bush reserve and not water views.
We also state that we are minutes walk from the town center and waterfront, which we think provides a quiet, relaxing atmosphere that most guests appreciate. If this is a problem, we are very happy to provide courtesy transfers. We are sorry that we did not meet this guest's expectations, but had we been made aware of her concerns at the time, we would have been happy to provide a larger, lighter room, or alternatively refer them to another suitable property.