Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
20 marzo 2012
Dear guest,
Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been.
We are delighted that you enjoyed the Palais Soltan staff and thank you to send us your room number by email so we can correct the problem of sound insulation.
for breakfast, we want to reassure our guests stating that the breakfast buffet offers daily fresh pastries, croissants, Muffin Chocolate, bun grapes, home tarts , fruit salad, scrambled eggs, boiled eggs, tomato and mozzarella, fried potatoes, a variety of sausages, pancakes, variety of cheeses, cereals, fruit,butter, jam, honey, tea, coffee, milk, juice over a wide range of Moroccan pastries.
We also have a free shuttle twice a day at fixed times or on reservation for the rest of the day for a price of 25.00 EUR per person and transfer.
Once again please do accept our apologies and hope to regain your confidence in a future stay.
Kind regards
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