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Opiniones: Imperial Hotel
8 Hung Vuong Boulevard, Hué, Vietnam
Servicios del hotel
Fotos profesionales
126 fotos de los viajeros
Vancouver
Crítico Sénior
“Satisfied, but 5*s!? Noooo...”
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Se alojó el Febrero de 2012, viajó con la familia
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Imperial Hotel, Deputy General Director en Imperial Hotel, respondió a esta opinión
23 febrero 2012
Dear fueled_up,
Warmest greetings from Imperial hotel!
Thank-you for letting us know about your experience with us. I'm very happy to see that in general you enjoyed your stay with us.
Hope to see you back at Imperial Hotel in the near future .
With warmest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Warmest greetings from Imperial hotel!
Thank-you for letting us know about your experience with us. I'm very happy to see that in general you enjoyed your stay with us.
Hope to see you back at Imperial Hotel in the near future .
With warmest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Brasilia, DF
Gran Crítico
“Good hotel”
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Se alojó el Enero de 2012, viajó con la familia
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Relación calidad-precio
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Ubicación
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Imperial Hotel, Deputy General Director en Imperial Hotel, respondió a esta opinión
11 marzo 2012
Dear Mariafaria,
Warmest greetings from Imperial hotel!
Thank you for taking time for delivering your comment and thought in Trip Advisor relating to your recent stay at Imperial hotel. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. Please rest assured that your feedback with respect to the air-con within our guest room has been shared with our Chief Engineer and it has been fixed already.
If you have any further suggestions that you would like us to action, I would be pleased to hear your comments.
Thank you again for your valuable feedback and I trust you will give us the chance to welcome you back to Imperial hotel.
With kindest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Warmest greetings from Imperial hotel!
Thank you for taking time for delivering your comment and thought in Trip Advisor relating to your recent stay at Imperial hotel. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. Please rest assured that your feedback with respect to the air-con within our guest room has been shared with our Chief Engineer and it has been fixed already.
If you have any further suggestions that you would like us to action, I would be pleased to hear your comments.
Thank you again for your valuable feedback and I trust you will give us the chance to welcome you back to Imperial hotel.
With kindest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Ingatestone, Reino Unido
Colaborador
“Colonial glory”
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Se alojó el Enero de 2012, viajó con los amigos
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Relación calidad-precio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Imperial Hotel, Deputy General Director en Imperial Hotel, respondió a esta opinión
14 febrero 2012
Dear patricia k,
Warmest greetings from Imperial hotel in Hue city, Vietnam!
Thanks for your comments and happy that you enjoyed your stay with us. Also thanks for the consructive comments about our the light in the room. Indeed, we intentionally keep the low light level in all rooms with the hope that our guests would feel relax and enjoyable when they come back after a long day discovering Hue city. After getting your comment, we are considering to set up more light in guest's room.
Once again, thank you for your feedback and hope to see you at Imperial hotel in the near future.
With kindest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Warmest greetings from Imperial hotel in Hue city, Vietnam!
Thanks for your comments and happy that you enjoyed your stay with us. Also thanks for the consructive comments about our the light in the room. Indeed, we intentionally keep the low light level in all rooms with the hope that our guests would feel relax and enjoyable when they come back after a long day discovering Hue city. After getting your comment, we are considering to set up more light in guest's room.
Once again, thank you for your feedback and hope to see you at Imperial hotel in the near future.
With kindest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Perth
Colaborador Sénior
“Great Rooms But This is Not a 5 Star Hotel”
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Se alojó el Enero de 2012, viajó con la familia
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Relación calidad-precio
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Ubicación
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Calidad del sueño
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Habitaciones
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Limpieza
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Servicio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Imperial Hotel, Deputy General Director en Imperial Hotel, respondió a esta opinión
20 febrero 2012
Dear PattyTPerth,
Warmest greetings from Imperial hotel in Hue city, Vietnam!
On behalf of our team, I would like to thank you very much for your valuable feedback. We take our guest comments very seriously and always strive to provide best services. We’re sorry that you received service that was less-than-satisfactory and regret any inconvenience that your experience has caused you. Once again, thank you so much for bringing them to my attention.
We hope that you give us a chance in the future to show you how great our hotel is.
With warmest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Warmest greetings from Imperial hotel in Hue city, Vietnam!
On behalf of our team, I would like to thank you very much for your valuable feedback. We take our guest comments very seriously and always strive to provide best services. We’re sorry that you received service that was less-than-satisfactory and regret any inconvenience that your experience has caused you. Once again, thank you so much for bringing them to my attention.
We hope that you give us a chance in the future to show you how great our hotel is.
With warmest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Adelaide
Crítico
“Worth The Money”
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Se alojó el Enero de 2012, viajó en pareja
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Relación calidad-precio
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Ubicación
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Calidad del sueño
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Habitaciones
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Limpieza
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Servicio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Imperial Hotel, Deputy General Director en Imperial Hotel, respondió a esta opinión
17 febrero 2012
Dear SimmoAdelaide,
Greetings from Imperial Hotel Hue!
Thank you for spending your stay in our hotel and it is really pleasing to hear that you enjoy it. This is a great motivation which encourages all of us to keep working hard and trying to maintain the best services.
Once again, we would like to thank you so much for your kind comments.
We do hope to have another chance to welcome you, any family members or friends back to Imperial hotel for another happy holidays.
With warmest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Greetings from Imperial Hotel Hue!
Thank you for spending your stay in our hotel and it is really pleasing to hear that you enjoy it. This is a great motivation which encourages all of us to keep working hard and trying to maintain the best services.
Once again, we would like to thank you so much for your kind comments.
We do hope to have another chance to welcome you, any family members or friends back to Imperial hotel for another happy holidays.
With warmest regards,
Le Quoc Chan Mr.
Deputy General Director
Email: info@imperial-hotel.com.vn
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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4.5 de 5, 480 opinionesÚltima opinión 3 jun 2012
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