Thank you for your kind feedback. We appreciate your comments.

I regret to see that we were not able to meet your expectations in general. I am very sorry to learn of your inconvenience regarding the serving attitude in our hotel's Executive Lounge. We usually receive positive feedbacks regarding these kind of services, however those must have been some exceptions which do not reflect our usual service standards. Please rest assured that we already took necessary measurements.

We are very sensitive about stopping the music in the outdoor areas before midnight and we are working very hard with the local authorities trying to limit the noise coming from open air concerts and neighboring night clubs. Next time, we can assign a more quite room during your reservation process.

I would also like to inform you that we continuously carry out improvement plans and maintenance works to ensure the comfort of our guests.

We sincerely hope that we will have the opportunity to welcome you back soon, assuring our best service and attention.

Yours sincerely,

Rainer Gieringer
Hotel Manager
Hilton Istanbul

It was a pleasure to read your detailed feedback. Thank you for your nice comments. It is great to learn that your have enjoyed your stay and our services.

We sincerely hope that your travel plans will include Istanbul again soon.

Best regards,

Rainer Gieringer
Hotel Manager
Hilton Istanbul

Many thanks for your kind feedback. We appreciate your valuable comments. I am happy to learn of your satisfaction with our hotel in general.

We sincerely hope to welcome you back soon.

Yours sincerely,

Rainer Gieringer
Hotel Manager
Hilton Istanbul

Thank you for taking time to share your recent Hilton Istanbul experience on Tripadvisor.

It is great to learn that your have enjoyed your stay at our hotel.

We sincerely hope to welcome you back soon.

Yours sincerely,

Rainer Gieringer
Hotel Manager
Hilton Istanbul