Dear “Marcstruwig”,


It is very pleasing to learn that you had a experienced “excellent service” during your recent stay with us here at InterContinental Dubai Festival City and that you had a “fantastic stay”. Thank you for sharing your experience here on Trip Advisor.

I am very happy to learn you admired the spacious room and furniture, the spectacular view from the bathroom and were very satisfied with the buffet in Anise restaurant offering a wide variety of food. Our hotel’s location, especially being adjacent to one of Dubai’s best malls, is greatly appreciated and enjoyed by all of our guests and I am glad that you also found this to be the case. I am glad to note you appreciated the efforts of our colleagues in making you feel special. They will be delighted to hear that your stay was made much more enjoyable as a result of their commitment to service.

It is always rewarding to read such a positive review such as yours and would like to thank you for recommending our hotel to other travelers visiting Dubai. I really hope to have the pleasure of welcoming you back to our “fantastic” hotel in the not too distant future.


Best regards,

Tom Lord
Hotel Manager, InterContinental Dubai Festival City