Dear Valued Guest,

Thank you very much for your comments and sharing your thoughts with us.

It is our top priority to serve our food and beverages at the highest level. I am very sorry to hear that you felt disappointed of restaurant and food. Your comments have been noted. I would like to personally apologize for the disappointment that you had expressed in this review.

It is never our intention to disappoint our guests and we greatly value your feedback and comments.

Your Sincerely

Eylem Fındık
General Manager

Dear Valued Guest,

I would like you thank you very much for taking time to point out the problems, which you faced during your stay. Feedbacks from our guests are so valuable for us, since we get the chance to correct them and provide better service.

Please accept my sincere apologies for the inconveniences caused. We have immediately taken necessary implementations to prevent re-occurrence of such problems in the future.

We are looking forward to welcome you in the near future in our hotel again.

Yours Sincerely,

Eylem Fındık
General Manager

Dear Valued Guest,

Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Ankara.

Your comments are of extreme concern to us and I will personally address each issue with the concerned manager and ensure that immediate corrective action is taken in order that these will no longer reflect on the normal high standards and services at our property.

We certainly look forward to welcoming you back to Radisson Blu Hotel Ankara , hopefully in the very near future.

Kind Regards

Eylem Fındık
General Manager

Dear Valued Guest,

Thank you very much for contacting us. It is only through honest feedback from guests like yourself that we can truly learn the real satisfaction levels of the product and services we deliver.

I would like to express how sorry I am to read of your discomfort due to the room temperature. I initiated a study on this and the results clearly showed our settings of the heating systems were efficient enough during your stay. Although the centralised system was set, the cold and snowy weather outside gave a room temperature of below 20 degrees. Rest assure we have taken action to prevent further discomfort from reoccuring due to outside temperatures.

I have also taken a serious note re your comment of the disturbance in your room. I was very upset to read this and please accept my sincere apologies for this most inexcusable incident. We will investigate deeply from our camera records.

Since you have already checked out from the hotel I can not do anything to make it right for you during the concerned stay. However, please allow me to welcome you back to our hotel in the future.

Thank you again for writing to us. Your comments are very important to us.

Kind regards,

Eylem Findik
General Manager