I sincerely thank you for your kind review regarding your recent stay at the Four Points by Sheraton Curitiba and also your kindness to share with us some comments that will help us keep up the improvement of our services and facilities. I´m glad to know that our team assisted you promptly with the situation you went through in your room. Althought it is really important that our associates took care and made the necessary move to make you feel comfortable as we are committed to do, I apologize for the inconvenience and reinforce that we doubled our attention to the inspection of our rooms to avoid this problem to happen in the future. Thank you for the suggestion to improve the communication of our extra items served at breakfast for our Guests. As one of our differential services, we serve our breakfast buffet with the most complete options of itens, complimentary to all of our Guests. We are currently working on a clearer way to inform the kitchen specials and probably on your next visit we will be able to present you this service. We look forward to welcoming you back soon to the Four Points by Sheraton Curitiba!

Cordially,

Lilian Franco
Four Points by Sheraton Curitiba
General Manager

It was a great honor to recieve your comments and kind review regarding your recent experience in our Four Points by Sheraton Curitiba. We thank you for the opportunity to care of all your requests and needs during your stay. Our Associates are delighted to show their concern to make each and every one of our Guests really at their own home, welcome and comfortable, and I´m more than happy to know that we could reach our goal with you! I´m also glad that our services, specially our Restaurant, reached your expectations. In the near future we will be offering some more new options of dishes in our menus, and hopefuly we will be able to welcome you back in our Hotel to enjoy these new flavors!

Thank you once again!

Lilian Franco
Four Points by Sheraton Curitiba
General Manager

Thank you so much for your kind review on your recent stay at the Four Points by Sheraton Curitiba! We are really glad that our location, that is privileged considering that our neighborhood, Batel, is one of the most pleasant areas in our city, reached your expectations. We apreciate that you enjoyed our morning breakfast buffet, because serving the most fresh and diverse kind of fruits, cakes, juices, and other kitchen´s specials is one of our main concerns to make our Guests feel welcome, being our way to wish each one a good and healthy day! On behalf of our Restaurant Team I apologyze that your gastronomic experience at dinner was not as satisfatory as breakfast. We are making great changes in our menus and re-training our cooking brigade, and hopefuly in your next visit we will be able to serve you with delicious and well presented dishes as you expected at this current stay. Thank you once again to enjoy our services and facilites, and also to recommend the Four Points by Sheraton Curitiba so kindly. We all look forward to welcoming you back soon!

Cordially,

Lilian Franco
Four Points by Sheraton Curitiba
General Manager