Thank you very much for your constructive review.
We appreciated your positives critics. The Banana plantation house wireless system is new and working well with a stronger signal, the solar heater was and is working well and the electric problem has been resolved after 4 days of a local specialist job. The explanations that I provided you were badly interpreted, just to verify that too many information harm information. It was impossible to change the room, the planning of occupation don´t allow us to propose you another room for the rest of your stay.
We are swayed by your argument: we aren’t “a motorway service station”. Our house is old and his charm is to be different than other new standard cold and minimalist hotel. Yes, we have some “antics” towels specially used for to dry hair, many kept them like remembering, they are marked with my name. Conscious of modernized our establishment we have just installed new split air-conditioners in the Banana Plantation house.
For the breakfast, your opinion don’t sow the seeds of doubt in our mind, the other review confirm us in our politic.
Apart the 50 TripAdvisor reviews, we have 29 Booking.com reviews with a rate of 8,4/10. Our “pretentious little place” is the fruit of all the reviews wrote by persons who had pleasure, relaxed and excellent stays in our house; to call our and hosts honesty into question throws discredit on ours reviews. We are not enough rich for to pay them and not enough disturbed for to do it. For the respect of these people, we would forget your poor remark.
My wife is a respectable person who could be your mother, she has more than 50 years of experience and success in public relations, if my wife is Miss Frosty, sorry, she is very sensitive to the Newyorker winter frozen wind.
For to preserve your review spirit , if we have not Blue Mountain coffee, our R$ 800,00 Champagne is one of the best of the world: Perrier-Jouet “Belle Epoque” 1996 very well preserved in a 14° Celsius wine cellar, I find a value on a Brazilian web site, with discount R$ 750,00. In your opinion, how much this bottle should be sold ?
If by chance, you come back in Buzios, I think you would not reserve in Tropico de Capricornio but it will be with great pleasure that we will offer you a friendship glass of a delicious Brazilian Espumante.

Thank you very much for your review. Apparently, you had a bad stay in Buzios, we are sorry about that. About the prices, it's a problem for all pousadas and restaurants: the change rate US$ and Euro to Reais are very bad and unfortunately, for you and us, this situation is not ready to change. I do not know if you noticed, Brazil is in the process of rapid development, the cost of living too.
For the air conditioning, as you notice, our pousada is not new and it is its charme. It's not equiped as moderns hotels with electronics locks which allow to do important energy saving when the clients are out. So, to protect our environment, when the customers leave their room, we come to switch off the lights and air conditioning. This concern of protecting nature is currently an important parameter for the classification of the hotels. We wish to improve this service to take part in the fight against the greenhouse effects. The air conditioning need maximum 10 minutes to refresh the room. 10 minutes is nothing, especially in Brazil. Many thanks again for your review