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Opiniones: BEST WESTERN PLUS Rocket City Inn & Suites
6200 Torok Circle, Huntsville, AL 35806
Fotos profesionales
1 foto de un viajero
Stacy, Minnesota
Colaborador Sénior
“very nice hotel and location”
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Se alojó el Enero de 2012, viajó en pareja
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Ver 2 opiniones más de charger1970rt sobre Huntsville
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Best Western Rocket City, General Manager en BEST WESTERN PLUS Rocket City Inn & Suites, respondió a esta opinión
10 febrero 2012
Valued Guest,
Being in close proximity to many things is always a convenience when traveling to different places. We do appriciate your feedback as it helps us to improve and serve every guest in our hotel as a family member. I do agree, the Bridgestreet mall is upper scale but it's like a one stop shop for everything from shopping to eating to entertainment. We hope to see you again soon when you're back in town.
Rocket City Staff
Being in close proximity to many things is always a convenience when traveling to different places. We do appriciate your feedback as it helps us to improve and serve every guest in our hotel as a family member. I do agree, the Bridgestreet mall is upper scale but it's like a one stop shop for everything from shopping to eating to entertainment. We hope to see you again soon when you're back in town.
Rocket City Staff
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Arlington, Virginia
1 opinión
“Nice place to stay”
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Se alojó el Diciembre de 2011, viajó de negocios
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Best Western Rocket City, General Manager en BEST WESTERN PLUS Rocket City Inn & Suites, respondió a esta opinión
10 febrero 2012
To Business Traveler
Thank you for choosing us as your "suite" choice for your lodging needs. Being able to relax in a spacious room is always a good thing especially when it feels like home. We hope to see you soon on your next visit.
Rocket City Staff
Thank you for choosing us as your "suite" choice for your lodging needs. Being able to relax in a spacious room is always a good thing especially when it feels like home. We hope to see you soon on your next visit.
Rocket City Staff
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Cleveland
Crítico Sénior
“Fine, but not a "find"”
1
persona encontraron esta opinión útil.
Consejo sobre las habitaciones: If the jacuzzi suite isn't available, the king rooms with a separate sitting area (with fold-out...
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Se alojó el Noviembre de 2011, viajó con la familia
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Best Western Rocket City, General Manager en BEST WESTERN PLUS Rocket City Inn & Suites, respondió a esta opinión
1 diciembre 2011
To valued guest,
I would like to apologize for the confusion that has been caused to you. We are in the process of refreshing some things to update the hotel. I agree that although we may not seem like a three and half star hotel, we do strive to provide the superior customer care that each guest deserves. Being located near all the fine dining and shopping is a good exchange from being in downtown which is only 15 minutes away too. Feedback from guests like you is always appreciated as it reminds us where we need improvement and where we are doing our job right. We thank you for staying with us and hope to see you again in the near future.
Kru Patel and the Rocket City Staff!
I would like to apologize for the confusion that has been caused to you. We are in the process of refreshing some things to update the hotel. I agree that although we may not seem like a three and half star hotel, we do strive to provide the superior customer care that each guest deserves. Being located near all the fine dining and shopping is a good exchange from being in downtown which is only 15 minutes away too. Feedback from guests like you is always appreciated as it reminds us where we need improvement and where we are doing our job right. We thank you for staying with us and hope to see you again in the near future.
Kru Patel and the Rocket City Staff!
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Winnipeg, Canadá
Crítico
“Very happy with it”
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Se alojó el Noviembre de 2011, viajó en pareja
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Best Western Rocket City, General Manager en BEST WESTERN PLUS Rocket City Inn & Suites, respondió a esta opinión
21 noviembre 2011
To Traveling Guest,
We are glad you and your wife enjoyed our facility and the amenities. We did change our fitness center around to make it easier to access and function which has been a plus. We always strive to provide superior customer service to all guests so they can have a memorable stay. On the downside, one of our staff member did loose a family member recently which may have been a little hard to concentrate at work for her.
We do hope to see you again on your next visit and we will make sure to have a happier staff awaiting your arrival.
Thank you,
Kru Patel and the Rocket City staff!
We are glad you and your wife enjoyed our facility and the amenities. We did change our fitness center around to make it easier to access and function which has been a plus. We always strive to provide superior customer service to all guests so they can have a memorable stay. On the downside, one of our staff member did loose a family member recently which may have been a little hard to concentrate at work for her.
We do hope to see you again on your next visit and we will make sure to have a happier staff awaiting your arrival.
Thank you,
Kru Patel and the Rocket City staff!
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Fort Rucker, Alabama
1 opinión
“We have lift off”
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Se alojó el Octubre de 2011, viajó de negocios
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Best Western Rocket City, General Manager en BEST WESTERN PLUS Rocket City Inn & Suites, respondió a esta opinión
16 noviembre 2011
To our Consistent Guest,
Thank you for taking the time to let everyone know about your continued great experience with our hotel. Whether you are coming in from your workout or just grabbing a freshly baked cookie in the lobby, you always bring a smile to our faces. We know we work hard to make sure all of our guests enjoy their stay with us and reviews like yours reminds us that we are doing a great job. Thank you so much and we will see you again soon.
Kru Patel and the Rocket City Staff!
Thank you for taking the time to let everyone know about your continued great experience with our hotel. Whether you are coming in from your workout or just grabbing a freshly baked cookie in the lobby, you always bring a smile to our faces. We know we work hard to make sure all of our guests enjoy their stay with us and reviews like yours reminds us that we are doing a great job. Thank you so much and we will see you again soon.
Kru Patel and the Rocket City Staff!
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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4.5 de 5, 44 opinionesÚltima opinión 24 may 2012
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4.0 de 5, 33 opinionesÚltima opinión 9 may 2012
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