Dear Guest,

Thank you for choosing La Quinta Inn & Suites Prattville for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• The owner received additional training in using and understanding computers.

• The desk clerk who helped you in the morning was identified and received our commendation for the courteous, efficient manner in which she treated you, our valued guest.
• The desk clerk who helped you in the morning, received my personal commendation for the way she treated you, our valued guests.

I hope that the next time you visit our area, you will once again choose to stay at La Quinta Inn & Suites Prattville. We look forward to welcoming you back.

Sincerely,
Hotel Manager.

Dear Guest,

We appreciate your company choosing La Quinta Inn & Suites Prattville for your stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Management was approached about the fine for the no smoking rule not being inforced.

• Management was approached about the problem you experienced with the internet. It was discussed about training the front desk staff in resetting the router.

I hope that the next time you visit our area, you will once again be staying at La Quinta Inn & Suites Prattville. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.