Thank you so much for the great review. It is so wonderful to have good things said about a business. Hope to see you again in the near future; and, Happy Holidays to you!

As anyone will know by reading this, the "Retreat" was a disaster! And, extra charges will show how unruly/unchaperoned these kids were to incur such charges. You didn't tell the whole truth here--you tried to return an extension cord that was not the hotels in the place of the one you took (which was commercial grade). Breaking a bedframe gives readers another hint. 14 out of 17 rooms rented had extensive cleaning requirements to include carpet cleaning (for a 2-day stay!!!). Yes, you rented the hall--which does not give you full reign to do whatever you like to the room. Recommend the Church add teaching kids to respect others' property and perhaps a leadership course for the chaperones on how to chaperone--and lead. You failed to mention in your complaints that the Hotel waived over $900 in damages. And, that you used rooms unscheduled for 2 days--not 1/2 hour. Plus, no one should have been in any area of the hotel except the Hall. The kitchen, which is unused (no restaurant on site) was not part of the Hall rental.Charges incurred could have been for the loss of business, which was more than $200 for additional space rental. The Hotel gave the "Church" the best deal we could & we were repaid with abuse of the property, community, and loss of business. Unfortunately, this experience has caused the Hotel to relook hosting similar "retreat" groups in the future. We definitely do not want a repeat event.

Hello, so sorry the maids missed some cleaning in your room; but, unfortunately, there was no report to the front desk of the room not being cleaned to your satisfaction. If you had called, a maid would have been sent immediately to correct the oversite.