Thank you for your review, and i'm terribly sorry you felt this way and never brought it to my attention at the time...

What i can say to your review is that all our rooms and suites are priced according to the views and sizes of the rooms and suites. All our guests have the right to choose what suites there budget best. This is exactly what you did.

We do offer cappuccino and espresso at our breakfasts. All you needed to do was ask the lady serving you or myself.

Pick n Pay is one of our largest supermarket chains through-out South Africa, and purchasing products from them is irrelevant. Sorry we had left a price tag on one of our 8 jams. This could have been a human error. We all do make mistakes...

We purchase allot of our produce and foods from Local Farms, Supermarkets and Local Markets in and around Knysna every day, this is to ensure that you are receiving fresh food at all times. Most of our foods we purchase are organic as well as free range.

I want to thank you for bringing this to my attention over trip advisor and i'm also sorry that you didn't bring this to my attention when you were at the house.