Kristina, thank you for your review. We are currently remodeling at the Basin Park Hotel to better accomidate our guest in the future. We are vary aware that it is a running hotel and the construction does not start until 10AM. I apologize for the wedding situation as you were informed several times before arrival that not all locations were guaranteed. The Barefoot Ballroom was closed down for painting and we apologize if you were not informed of that. The carpet was vacuumed at your request and we apologize that due to the construction the floor have been collecting more debris than normal. The towel situation is noted and will be taken care of in the future, and request for more towels is always an option with just a phone call to the front desk . We are fortunate to offer a parking lot to our guest in downtown Eureka Springs, perhaps next time we can accomidate you at our sister hotel the Crescent Hotel at the top of the hill, that does include a on site parking lot. Please email me at crescentactivities@gmail.com for a free upgrade on your next visit. We look forward to approving your opinion in the future.