Dear Valued Guest,

I write in response to your messages regarding missing jewelry during a stay at the Norwalk Inn from Friday, April 15th to Sunday, April 17th.

As promised, my Inn colleagues and I have followed up, seeking to gain more information on the issue. I regret to say that, in reviewing our surveillance cameras and speaking to our staffers about your room, we did not discover any information that might shed light on a possible burglary.

In a previous message you mentioned that you were away from your room from 11am to 5pm on April 16th, so it was particularly important to speak to those who were on duty at that time. However both Susan, our front desk staffer, Kim, the room maid, and Steffanie, the housekeeping supervisor said that they didn't recall anything unusual.

I regret that this issue clouded your stay at the Norwalk Inn. I hope that the jewelry has been found since we last communicated but if not, feel free to contact me with further comments or questions.

Sincerely,
-Lisa & Mathew
Front Desk Manager
The Norwalk Inn & Conference Center